Field Assistant @ MER

General Position Summary

The Field Assistant will support day-to-day implementation of project field and office activities for a six-month full-time assignment. The role will participate in community sensitization, household assessment, verification, registration, distribution support, post-distribution follow-up, monitoring, data entry, filing, reporting and coordination with internal support teams. The Field Assistant will work directly with communities and program participants while maintaining Mercy Corps standards on safeguarding, accountability, data protection, security and documentation.

Essential Responsibilities

PROGRAM IMPLEMENTATION

• Support planning and implementation of field activities in coordination with the supervisor and project team.

• Conduct community engagement, mobilization and sensitization sessions to explain project objectives, activities, selection criteria, distribution processes, feedback channels and participant rights.

• Assist with household assessments, vulnerability verification, participant registration and updating of beneficiary information in line with Mercy Corps and donor guidance.

• Support field distributions and/or cash transfer activities, including crowd management, participant guidance, attendance checks, documentation and issue escalation.

• Ensure participants can access clear project information and available Information, Education and Communication (IEC) materials.

• Follow agreed workplans, SOPs and donor requirements, and immediately report operational delays, access constraints or implementation risks.

DATA MANAGEMENT, DOCUMENTATION AND REPORTING

• Enter, clean and update project data accurately using approved tools and databases, under the guidance of the supervisor and MEL/Information Management team.

• Maintain complete, organized and confidential hard-copy and soft-copy files for assessments, registration, distribution, monitoring and follow-up activities.

• Prepare and submit timely field activity reports, distribution reports, attendance sheets, field notes, success stories and lessons learned as requested.

• Support data verification, cross-checking and reconciliation processes, including review of participant lists and supporting documents.

• Protect participant data and sensitive information in accordance with Mercy Corps data protection, safeguarding and confidentiality requirements.

MONITORING, ACCOUNTABILITY AND COMMUNITY FEEDBACK

• Support baseline, post-distribution monitoring, endline and other monitoring activities as required by the project.

• Inform participants and community members about available CARM channels and support safe, confidential referral of feedback and complaints to the responsible team.

• Assist in documenting community concerns, access issues, inclusion/exclusion risks and field observations for timely follow-up by the project team.

• Engage respectfully with women, men, youth, older persons, persons with disabilities and marginalized groups, ensuring inclusive and safe access to project information and activities.

COORDINATION AND TEAM SUPPORT

• Coordinate closely with program, MEL, CARM, Operations, Finance, Logistics, Security and other relevant teams to ensure field activities are well prepared and documented.

• Support preparation and follow-up of field movement plans, procurement requests, payment/distribution documentation and other operational needs.

• Participate in regular team meetings, planning sessions and debriefs, and provide practical feedback from the field to improve implementation quality.

• Work constructively with other sector teams and consortium partners to avoid duplication and support coherent assistance to participants.

SECURITY

• Comply with Mercy Corps security procedures, movement plans and guidance from country and area leadership.

• Monitor and report changes in the local security context, access constraints, incidents and community tensions to the supervisor and Security Focal Point.

• Maintain professional conduct at all times and ensure field work is implemented in a safe, respectful and conflict-sensitive manner.

SAFEGUARDING RESPONSIBILITIES

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.

• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.

• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

None.

Accountability

Reports Directly To: FSL officer

Works Directly With: Program teams, Cash/MPCA team, MEL, CARM, Operations, Logistics, Finance, Security, Grants and Reporting, community structures, local stakeholders, financial service provider representatives and other relevant project teams.

Minimum Qualification & Transferable Skills

• Diploma or university degree in Business Administration, Social Sciences, Development Studies, Accounting, Finance, Information Management or a related field.

• At least two years of experience in field implementation, community mobilization, assessment, registration, distribution support, monitoring or data collection in a humanitarian or development program.

• Experience working with vulnerable communities and ability to communicate respectfully and clearly with participants and community representatives.

• Good computer skills, including Microsoft Word, Excel, email and data entry tools; experience with mobile data collection is preferred.

• Good documentation, filing, reporting and follow-up skills with strong attention to detail.

• Good spoken and written Arabic required; basic working English is preferred.

• Ability and willingness to travel regularly to project sites, including rural or difficult-access areas, subject to Mercy Corps security guidance.

• Commitment to Mercy Corps policies, safeguarding, accountability, anti-fraud, anti-corruption, data protection and Code of Conduct standards.

Success Factors

The successful Field Assistant will be organized, reliable and able to work under pressure while maintaining accuracy and confidentiality. They will demonstrate strong interpersonal skills, cultural sensitivity, patience with participants, and commitment to teamwork and accountability. They will be able to manage multiple field and office tasks, meet deadlines, communicate issues early, and adapt to changing operational conditions. A high standard of professional ethics, attention to detail, and willingness to travel to field locations are essential.

Living Conditions / Environmental Conditions

The position is based in Yemen, Taiz, with the exact duty station and field coverage to be confirmed according to project needs. The role requires regular travel to project sites, including rural locations and areas where movement may be restricted and amenities may be limited. Travel will be conducted in accordance with Mercy Corps security procedures and operational approvals.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]).

الصون والأخلاق

ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.

كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور ([email protected]).

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

RECRUITMENT SCAMS & FRAUD WARNING

Mercy Corps has become aware of scams involving false job offers. Please be advised:

Recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on Job.sy.

Official Mercy Corps emails will always arrive from a @mercycorps.org email address.

Please report any suspicious communications to (([email protected]))