About this role
Data Entry and Recordkeeping
• Creating and overseeing invoices for dispatched pallets accompanying with orders
• Generating invoices for Transfer Request Freight in a timely manner
• Facilitating inventory movements within the B1 system, encompassing transactions among various distribution centers
• Participating in collaborative efforts with relevant departments to generate credits for accounts receivable
• Verifying and documenting Goods Receipt Purchase Orders upon the arrival of ordered products at Grand BK
• Performing Goods Issue and Goods Receipt processes within the B1 system, in alignment with inbound and outbound transactions
Warehouse Management System Utilization
• Strategizing and undertaking preparations for order picking via Wave Planning
• Supervising inventory levels within rack locations for orders, initiating the Replenishment Report, and subsequently delivering it to Warehouse Operations
• Generating a Shipment Number upon the arrival and inspection of inbound containers, and subsequently printing the Batch Item License Plate
• Identifying and reporting any issues concerning SKUs, quantities, expiration dates, and rack locations between physical and system data
• Recognizing and resolving issues related to equipment integrated with WMS, including RF scanners and headsets
Communication and Coordination
• Coordinating with pertinent departments, including SCM, IT, and Compliance, to address and resolve issues pertaining to Sales Orders and Purchase Orders within the system
• Providing timely updates to the relevant departments regarding the status of outbound orders
• Handling and resolving complaints associated with inaccurately fulfilled orders and products
• Monitoring inbound and outbound schedules by communicating with relevant departments for updates
Driver Check In and Compliance
• Communicating with incoming drivers and dispatcher to coordinate the efficient movement of trucks and dock number
• Providing clear instructions and guidance to drivers on parking, unloading procedures and safety protocols
• Verifying the identity and credentials of the driver, the Bill of Lading and accurately record driver's data on the WMS
• Liaising with dispatcher on potential issues on incoming shipment, delivery and delays
Education & Qualification
• Bachelor's Degree or above is preferred: Logistics, Supply Chain Management, or Business Administration
• Proficiency with computers including Microsoft Excel, Word, Power Point, etc.
• Proficiency in accurately entering and managing data and maintaining organized records
• Bilingual – Korean and English is preferred
• Good management of complaints
• Good communication skills
• Prior experience in warehousing, logistics, administrative support, or related roles can be advantageous
Benefits:
• Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
• BTA Insurance (Business Travel Accident Coverage)
• Company provided lunch
• Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Employee Discount Program (5%)
• Holiday Gift certificates per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy
Work Hours: 8:30 AM - 5:30 PM