About this role
Essential Job Functions
• Receive, review, and process import documentation for an assigned base of accounts;
• Obtain and process Customs release and other government agency releases as appropriate, arranging delivery, and invoicing the import accounts to their SOP;
• Monitor transactions and notify supervisory personnel of any problem or irregularities;
• Provide excellent and timely client service by informing the client of the status of their shipment(s);
• Coordinate the release of goods from the carrier, customs or other governmental agency examinations that may be required.
Other Skills & Abilities
• Strong oral and written communication skills;
• Must have excellent client service skills, responding promptly and professionally to client needs and requests for service and assistance;
• Basic computer skills.
Education & Experience
• High School Diploma or GED
• Three to five years related experience