About this role
RESPONSIBILITIES
• To execute the daily air freight import operation
• Execute and prepare documentations (Mawb, Hawb, Manifest, COO)
• To timely update and provide accurate data as per airlines requirement in TMF system.
• Update and send pre-alerts to agents
• Coordinate bookings of air cargo with shippers, airlines, co-loaders, and overseas agents.
• To arrange cargo collection with transporters if required.
• Arrange shipment deliveries and permit declarations for air import.
• Guide and assist in the Air cargo operation at the terminal if required.
• Respond to all queries over phone and emails timely and with accuracy.
• To communicate and coordinate with each stakeholder for efficient execution of shipments.
• To perform any other duties as assigned by management.
REQUIREMENTS
• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline
• Knowledge of MS Office applications – Outlook, Excel, Word
• Minimum 2-3 years of working experience in Air freight forwarding operations
• Possess experience in air cargo clearance permit declarations
• DG Certification would be an added advantage
• Meticulous, organized, and willing to put the extra effort for tasks completion
• Effective Interpersonal Skills
• Effective communication skills - verbal and written
• 5.5 days (Alternate Saturday)