About this role
The Operations Logistics Coordinator is responsible for internal and external customer transportation communications, as well as, processes discrepancies while providing on-site support to the warehouse and transportation department.
Responsibilities
• Plan and track shipments according to customer requirements.
• Communicate transportation delays and disruptions in a timely manner.
• Process discrepancy claims with carriers.
• Support sales and customers service on any transportation needs including; tracking and rate quotes.
• Provide on-site support for warehouse and discrepancy departments.
• Make transportation decisions to align with budget targets.
• Set up and schedule shipments in the Transportation Management System (TMS).
• Cross train to support Outbound and Inbound coordinators during absences.
Required Education/Experience
• High school diploma or GED
• 1-2 year(s) experience in clerical work
• 1-2 year(s) previous logistics experience
• Previous experience with Microsoft office
• Excellent verbal and written communication skills
• Customer service driven
• Ability to work with little supervision on day to day tasks