About this role
We are a fast paced, outpatient ambulatory surgical center, and we are looking for a receptionist to check patients in for their procedures. Job description includes the following:
• Welcomes patients and visitors by greeting them in person or on the telephone • Collects patient identification cards • Collects patient insurance information • Ensures that documentation is completed and all necessary documents are signed by the patient • Updates patient accounts by recording personal and financial information in the revenue management system • Collects copayments and deductibles as needed • Records payments in the billing system or log as required • Issues receipts for payments received • Balances upfront collections at the end the shift • Notifies clinical when patient is ready to proceed to the clinical area • Accepts deliveries to the ASC, as needed • Maintains business office inventory and equipment by checking stock to determine inventory level • Receives and opens office mail as needed • Takes deposits to the bank as needed • Protects patients' rights by maintaining confidentiality of personal and financial information • Prepares patients charts for the following day • Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies • Strong knowledge of Microsoft Excel and Outlook • Attends all required education • Regular and predictable attendance required • Performs other miscellaneous duties as assigned