About this role
MAINTENANCE & WAREHOUSE ASSOCIATE
Reports to: Service Manager Status: Regular, Full-Time, Non-Exempt Location: Anchorage, AK EEO Category: Craft Worker
JOB SUMMARY: The Maintenance & Warehouse Associate supports both customer service and warehouse functions by performing scheduled hot tub water changes, water testing, and routine maintenance at customer locations. This role assists technicians with service repairs, deliveries, and installations while ensuring products and equipment are transported safely and efficiently. This is an entry-level position that requires professionalism, customer service, and the ability to work in physically demanding environments.
PRIMARY RESPONSIBILITIES
• Champion Aleut Energy values: Integrity, Teamwork, Quality, Innovation, Compassion and Sustainability.
• Operate company vehicles to support with deliveries, pickups, and service-related transportation needs.
• Perform hot tub water changes, routine maintenance, cleaning, and basic troubleshooting to ensure products are operating safely and efficiently.
• Support customers by answering basic product and service questions and providing professional, courteous assistance.
• Assist with the delivery, installation, and relocation of hot tubs, spas, and related products.
• Assist technicians and team members with field service activities, gaining hands-on technical experience.
• Collaborate with team members to ensure timely completion of deliveries, service calls, and warehouse operations.
• Receive, track, and stock incoming inventory, ensuring accurate inventory records and proper storage practices.
• Load, unload, inspect, and organize inventory, equipment, and supplies within the warehouse.
• Perform general warehouse, maintenance, and operational tasks assigned to support daily business needs.
• Maintain a clean, safe, and organized warehouse environment while following company safety procedures.
• Prepare products, parts, and materials for customer deliveries and service appointments.
• Load and unload products such as hot tubs, water treatment equipment, chemicals, and accessories for transportation
• Operate pallet jacks and other warehouse equipment safely and efficiently.
• Verify delivery documentation and inventory accuracy.
• Adhere to all safety, vehicle operation, and company policies while representing the organization professionally at customer locations.
• Perform other duties as assigned. Assigned tasks and locations may be assigned by manager daily to ensure efficient operations.
KNOWLEDGE, SKILLS, AND ABILITIES
• Basic mechanical aptitude and the ability to learn hot tub maintenance, water care, equipment operation, and basic troubleshooting procedures.
• Knowledge of warehouse operations, inventory management, shipping, receiving, and material handling practices preferred.
• Ability to safely operate pallet jacks, hand trucks, and other warehouse equipment.
• Strong attention to detail with the ability to accurately handle inventory, delivery documentation, and service records.
• Ability to perform physically demanding work, including frequent lifting, carrying, pushing, pulling, and moving products and equipment.
• Strong organizational and time-management skills with the ability to prioritize tasks and meet deadlines.
• Excellent customer service and interpersonal skills, with the ability to communicate professionally with customers, coworkers, and vendors.
• Ability to follow verbal and written instructions, adhere to safety guidelines, and maintain quality standards.
• Ability to work independently with minimal supervision and collaboratively as part of a team.
• Dependable work ethic with a positive attitude, strong problem-solving skills, and a willingness to learn new technical skills.
• Ability to adapt to changing priorities and work effectively in a fast-paced environment.
• Basic proficiency with mobile devices, inventory systems, and electronic documentation preferred.
MINIMUM QUALIFICATIONS
• Valid driver’s license with a clean Motor Vehicle Record (MVR) check.
PREFERRED QUALIFICATIONS
• Experience with Alaska Native Corporations.
• Basic Technical and Mechanical Skills.
PHYSICAL REQUIREMENTS
• Ability to lift, carry, and move equipment and materials weighing up to 75 lbs. unassisted and push/pull up to 500 lbs. with assistance.
• Climb ladders or stairs while assisting with equipment up to 250 lbs., using dollies or lifting devices.
• Ability to stand, bend, kneel, crouch, climb ladders, and work overhead for extended periods.
• Independently operate motor vehicles in remote and challenging terrain.
BENEFITS
• 401K - Employer matching up to 4%.
• 100% Employer paid Dental/Vision for employees and their qualified dependents.
• 100% Paid Employee Life Insurance / Disability.
• Advance your career with exclusive tuition benefits—Aleut employees and subsidiaries enjoy in-state tuition rates plus a 10% discount on University of Alaska Fairbanks online courses and certifications.
PREFERENCE STATEMENT
The Aleut Corporation (“Aleut”) is committed to providing employment and development opportunities for our shareholders and descendants. Aleut shall make employment selections first based on qualifications for the position. Preference shall then be given to eligible and qualified TAC shareholders and descendants in accordance with the Alaska Native Claims Settlement Act, 43 U.S.C. § 1601 et seq., and other applicable laws.
Aleut is an equal opportunity employer. Aleut shall select, train, and promote the most qualified individuals based upon relevant work factors such as work quality, attitude, education, and experience, so as not to discriminate against any employee or applicant on the basis of race, color, sex, sexual orientation, national origin, religion, marital status, changes in marital status, pregnancy, parental status, physical or mental disability, age, status as a disabled veteran, special disabled veteran, Vietnam veteran, and all other eligible veterans, or other classifications protected by applicable law.