About this role
First Ring BDC in Waite Park, MN (an extension of Motor Works Auto Repair) Customer Service RepresentativeInbound Calls & Appointment Scheduling First Ring BDC | Waite Park, MN $18–$20/hour | 100% Employer-Paid Health Insurance | No Cold Calling | Paid Training Looking for a customer service job where you can make a difference without the pressure of sales quotas? At First Ring BDC, you'll be the friendly voice customers hear when they need help scheduling vehicle service. We're a fast-growing company with a casual office environment, supportive leadership, and a team that enjoys working together. No automotive experience? No problem! If you have great customer service skills, we'll teach you everything you need to know. Why You'll Love Working Here
• 💲 $18–$20 per hour
• 🩺 100% Company-Paid Medical, Dental & Vision Insurance
• 🏖️ Up to 10 days of PTO per year (starts accruing immediately)
• 💰 401(k) with company match
• 📚 Paid training
• 👖 Casual office environment
• 📅 Predictable full-time schedule
• 📈 Career growth opportunities
• 🤝 Friendly, supportive team
What You'll Do
• Answer inbound customer calls
• Schedule automotive service appointments
• Provide repair status updates
• Answer basic questions and direct calls when needed
• Accurately document customer information
• Deliver an exceptional customer experience on every call
What We're Looking For We're looking for someone who is:
• Friendly and dependable
• Organized and detail-oriented
• Comfortable using computers
• Able to multitask in a fast-paced environment
• Passionate about helping customers
Experience in customer service, retail, hospitality, reception, administrative support, banking, or a call center is a plus—but not required. Schedule Full-time position with a predictable schedule during our operating hours:
• Monday–Friday: 6:00 AM–7:30 PM
• Possibility of Rotating Saturdays
Ready to Join Us? If you're looking for a stable career with excellent benefits, paid training, and opportunities to grow, we'd love to meet you. Apply today! Our mobile-friendly application takes about 3 minutes to complete.
$18-$21 per hour