About this role
Job Brief:
The Teller is responsible for collecting cash and processing documents on a daily basis for customers for the Company.
Responsibilities:
• Record and process both TTD/USD payments received by customers (cash, linx and cheque);
• Record and process payroll deduction cheques for upload, upon Supervisors review;
• Verify daily collection against computer printout and prepare journal;
• Prepare package for collection of daily deposits;
• Reconcile Teller General Ledger accounts and any other assigned GL accounts;
• Address customers’ complaints and grievances effectively and escalate when required;
• Adhere to Regulatory Compliance Guidelines. AML/ATF and MFGFC’s policies and procedures;
• Ensure MFGFC’s and all customers’ information is kept strictly confidential;
• Any other duties assigned.
Requirements:
• 5 CXC/CSEC passes including Mathematics and English
• At least two (2) years’ experience in a similar environment
• Proficient in use of Microsoft Office
Competencies:
• Excellent communication skills
• Knowledge of basic accounting principles
• Attention to detail
• Excellent customer service skills
• Demonstrate a high level of integrity & confidentiality
• Demonstrate the ability to work independently