About this role
Purpose of Position The Operational Risk Coordinator supports the identification, assessment, monitoring, and mitigation of operational risks, ensuring compliance with internal controls, regulatory requirements, and risk management frameworks. This role partners with all HPGM areas to maintain the Company’s internal controls environment, support the dissemination of risk and control methodologies, and foster a strong risk and control culture across the organization. The position also contributes to operational excellence by identifying opportunities to improve processes, enhance efficiency, reduce operational risks, and support business performance.
Main Responsibilities
• Assist in the implementation and maintenance of the Operational Risk Management Framework
• Coordinate risk and control self-assessments (RCSAs) across departments
• Monitor key risk indicators (KRIs) and ensure timely escalation of risk exposures
• Support incident and loss event data collection and analysis. Determine when an action plan is needed, and do the FUP with the areas involved in the incident.
• Collaborate with business units to develop and implement risk mitigation strategies
• Facilitate operational risk reporting for senior management and regulatory bodies
• Track and follow up on remediation plans from internal audits or risk assessments
• Maintain operational risk documentation, including policies, procedures, and risk registers
• Assist with training and awareness initiatives on operational risk topics
• Stay updated on regulatory changes and industry best practices related to operational risk
• Contribute to operational excellence by supporting initiatives focused on process efficiency, waste reduction, and cost optimization.
• Lead and develop the team, fostering a high-performance environment through continuous feedback, performance evaluations, clear goal setting, and providing guidance and support
• Ensure the execution of people management processes (such as time tracking, vacation management, among others) with responsibility and compliance with labor laws and internal policies, minimizing legal risks and ensuring alignment with company guidelines.
Required Qualifications
• Bachelor’s degree in Engineering, Economics, Business Administration, or a related field.
• Fluent English
• Minimum of 5 years of experience in Operational Risk, Audit, Compliance, Internal Controls, or a related field.
• Experience working in a senior-level role with exposure to risk management frameworks and control environments.
• Experience coordinating cross-functional initiatives and partnering with multiple business areas.
Knowledge, Skills, and Abilities
• Knowledge of financial products and services.
• Knowledge of internal controls related to Treasury and Trading Desk activities.
• Knowledge of the COSO framework and internal control methodologies.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to influence stakeholders and build effective working relationships across the organization.
• Ability to connect risk management insights with process improvement and operational efficiency opportunities.
Preferred Qualifications
• Knowledge of derivative products.
• Knowledge of SOX controls.
• Certification in Risk Management (e.g., CRMA, FRM, or other operational risk-related certifications).
• Familiarity with regulatory requirements such as Basel III, SOX, or similar frameworks.
• Experience with risk management systems and tools.
• Lean Six Sigma Green Belt or Black Belt certification.
Location
Vila Olimpia, SP - Up to twice a week at the base office.
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