About this role
DUTIES AND RESPONSIBILITIES:
• Conducts comprehensive assessments of the physical and social environments of patients in order to determine practical plans for eliminating barriers to care and increasing self-efficacy to manage chronic conditions.
• Assists other health care professionals in providing health care and treatment.
• Connects patients to resources and services such as transportation, health insurance coverage, prescription assistance, SSI, Black Lung benefits, SNAP benefits, etc. and acts as an advocate on their behalf.
• Provides navigation services, including going with patients to social service and medical appointments, if needed.
• Makes home visits to patients with chronic disease.
• Assists patients in filling out medical forms.
• Maintains records on all cases regarding visits, interviews, referrals, follow-ups and other actions.
• Collects and records data and prepares required reports.
• Serves as link between BSHC and other service agencies; Attends meetings and conferences and coordinates activities with these agencies.
• Participates in training opportunities.
• Adheres to the terms and conditions set forth in BSHC’s corporate compliance program.
• Ensures confidential information in accordance with BSHC’s policy and current HIPAA regulations.
• Performs other duties as assigned.
MINIMUM QUALIFICATIONS / REQUIREMENTS:
• High school diploma or equivalent
• Associate degree preferred
• Excellent communication skills required
• Previous experience communicating with the public
• Ability and desire to work with others and demonstrates a concern for the health and social needs of patients
• Valid Kentucky Driver’s License
19.04