About this role
Responsibilities: • Maintaining and updating project plans and ensuring the Program is running to time and schedule • Undertakes all aspects of Client onboarding administration liaising with colleagues in quality, finance and legal to ensure all activities are in place prior to program go live • Organizes weekly client calls including working with the Program Manager to set clear meeting agendas, note taking and timely provision of minutes and actions to clients • Supports with day to day client queries and escalates and follows up internally to ensure appropriate and timely answers are provided • Works closely with the Program co-ordinator team to track and understand the status of HCP enquires, requests and orders. Is able to provide weekly updates to Clients during weekly meetings • Tracking of all monthly reporting, inventory and maintains budget forecast for provision to clients • Produces monthly reports for clients aside the Program Manager • Supports client invoicing at end of month • Deputizes for Program Manager in periods of absence or leave
Candidate Requirements
• Educated to degree level ideally in a life sciences discipline • Competent with Microsoft Office and able to easily navigate Power point, Excel and Word • Good written and communication skills and capable of independently managing straight forward communications with clients • A desire to build a career within the Pharmaceutical industry and a keenness to learn the basis of the interesting yet sometimes complex world of Expanded Access • These should be a mix of technical skills (i.e. specific skills required to succeed) and behavioral skills (i.e. communication, attitude etc.) • Must be able to undertake reasonable levels of travel to satisfy internal requirements and client requirements