About this role
Knowledge, Skills and Abilities
• Qualification in Finance • 5+ years’ experience in customer invoicing, rates management and project reviews • Proven experience in logistics and freight forwarding crucial • Experience in project accounting and activity-based costing analysis • Experience with reviewing PODs and other customer documents • Experience in working across multiple entities across multiple jurisdictions • Strong MS Office skills (Strong MS excel skills is crucial) • Must be able to work under pressure and adhere to aggressive deadlines • System knowledge (Salesforce, Navision/D365 & QlikView/Qliksense) will be advantage • Highly organised with the ability to prioritise tasks in constantly evolving environment • Process orientated with good attention to detail • Fluent in English
Key Responsibilities
Invoicing & Debtors Management
• Handle and maintain customer invoicing matrix • Upon receipt of invoice request and documentation pack – review project for – • Customer acceptance of rates • Revenue and costs • Volume accurately reported in the freight forwarding administration system • Support for ad hoc charges • PODs and related documents for completeness
• Process invoice on the freight forwarding management system • Post invoice in ERP • Share invoice and required documents to customers in a timeous manner • Distribution of weekly customer statements & collection of funds • Liaise with central accounting/treasury team to ensure customer receipts are allocated accurate • Customer queries to be resolved timeously • Handle and process credit requests or billing disputes • Assist with weekly debtors & WIP reporting to relevant teams
Reporting Responsibilities
• Weekly & monthly project reviews • Weekly & monthly volume & margin reviews of projects • Weekly & monthly updating of volume reports • Weekly debtors report and sharing with associated teams • Weekly WIP report and sharing with associated teams • Support internal and external audit requests • Preparation of other ad hoc reports and analysis as the need arises • Assist with any other accounting results
Static Data/KYC
• Handle KYC process for customer on boarding • Assist with vendor onboarding when required • Unblock Customer/Vendor accounts • Follow anti-fraud process and update vendor bank account details
SHEQ
• Understand and apply the SHEQ Policy as it pertains to financial accuracy and reporting within the SHEQ framework. • Ensure financial documentation (e.g., invoices, revenue records) is controlled, accurate, and aligned with SHEQ procedures. • Report any SHEQ-related discrepancies or errors in financial data to the Financial Manager or HSE/ISO Manager for resolution. • Support SHEQ objectives by maintaining reliable financial records that support organizational performance. • Participate in SHEQ training sessions and assist in audits by providing financial documentation when requested. • Consider customer requirements in billing and revenue processes to improve satisfaction and reduce complaints.
Key Relationships
Internal
• Regional commercial & operations teams • Regional finance teams • Shared services departments
External
• Customers