About this role
Our patients are our number one priority! We're committed to giving children back their childhood!
Job Posting Title: Medical Insurance Verification Specialist Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00 a.m. - 4:30 p.m.
Job Description:
Responsibilities
• Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better, is friendly and courteous to patients, families and co-workers
• Perform all aspects of insurance verifications for the patients who are scheduled for Inpatient and Outpatient procedures and special radiology procedures
• Obtain authorizations and pre-certifications as required for all procedures; work with clinical staff to obtain additional clinical information for benefit review
• Request and secure referrals from Primary Care Physicians and Insurance companies
• Analyze benefits for appropriate coverage for services
• Capable of calling families to verify their information and insurance coverage
• Provide clerical and administrative support as required
• Assist with updating and maintaining current billing systems/software
• Create reports for tracking and trending purposes
• Cross-train with other positions in Patient Access to provide coverage and understand overall functions of department
• Responsible for all correspondence from Insurance companies
Education / Requirements:
• High School diploma required
• Knowledge of health insurance procedures
• Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other facility staff
• Self-starter with aptitude for following through on details and resolving discrepancies
• Ability to read, write and speak English