About this role
[What the role is] You will assist JTC’s customers in addressing and resolving their contractual non-compliance issues. [What you will be working on] You will be: • Tracking deadlines for breach rectification • Reminding companies to rectify breaches • Handling requests or feedback from customers • Recommending deadline extensions or other solutions
[What we are looking for] • Strong interpersonal and communication skills, including ability to handle difficult conversations with customers professionally • Positive attitude • Resourcefulness and strong ability to solve problems • Experience in facility or property management will be an advantage.