About this role
Position Summary
Role and Responsibilities
1. SES / SPS Management - Drive overall shop sales performance through effective retail sales strategies - Manage total shop count and continuously improve store operation quality - Monitor and control stock levels to optimize sell-out and minimize aging inventory - Oversee regional coverage and store distribution for balanced performance - Develop and execute strategies to enhance customer experience at Samsung Experience Stores 2. Key Shop Management - Manage Key Shops with an A/B/C/D grading system to differentiate performance levels - Expand the number of A-grade shops by increasing sell-out volume and operational excellence - Monitor and optimize sell-through performance, promoting the client's in-house share within retail channels. - Manage budgets, resources, and operational activities to support the team's objectives 3. Field Sales Manager Management - Lead a team, providing guidance and performance management to ensure the achievement of sales targets. - Develop and execute sales strategies to drive revenue growth, market share expansion, and customer acquisition. - Oversee the development of a nationwide store database and guide the team in identifying new retail opportunities. - Monitor and optimize sell-through performance, promoting the client's in-house share within retail channels. 4. Training and Development - Plan and execute regular product and sales training programs for field teams - Educate staff on Samsung’s latest innovations and product features to enhance sales storytelling - Develop and share best practices, creative selling techniques, and success cases to improve sell-out - Collaborate with marketing and product teams to integrate new launches into training content 5. Samsung+ Platform Management - Oversee Samsung+ the retail online training platform, and ensure timely completion of all learning module
Skills and Qualifications
• Bachelor’s degree in Business Administration, Marketing, General Management or other related fields
• Minimum 3 years of experience in retail shop/ store operation management, field force management & Cost Analyst
• Good communication, interpersonal, coordination, Strong analytical skills
• Ability to work under pressure and able to solve problem with immediate action
• Good command of Microsoft Office especially MS Excel
• Excellent of both spoken & written English and computer literate
• Ability to travel upcountry as assigned
• Can Work under pressure
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.