About this role
Job Summary: Web Content Editors are responsible for the ongoing organization and curation of the product information contained within the Kroger Customer Facing Item Catalog (CFIC), which can be viewed directly by a customer using Kroger’s Online Shopping capability.
ESSENTIAL JOB FUNCTIONS:
• This hybrid position will be required to work in our Corporate Office at least one half day per week based on your team’s schedule • Ensure all items are set up within the PIM system supporting the digital presentation of products at the Kroger Company. This includes but not limited to: • Item validation, including setting the proper Customer Facing Taxonomy (Department, Commodity and Sub-Commodity) • Set operational attributes to support item selection process • Write compelling product marketing messages and descriptions
• Business Process Functions: • Create/ update Microsoft Office documents/spreadsheets • Create/ update common files for use in reports • Assist in providing support for our internal databases • Prepare and distribute weekly, period and quarterly reports • Update various team SharePoint sites to track item progress throughout process • Coordinate efforts with multiple departments and Kroger suppliers as necessary
Must be able to perform the essential functions of this position with or without reasonable accommodation
MINIMUM POSITION QUALIFICATIONS:
• 4 year degree or equivalent combination of education and experience • Degree in English, Communications, Advertising or Marketing preferred • Experience working in the grocery industry preferred • Capacity to learn multiple computer systems and web based applications • Skill and diplomacy in communicating with people • Able to interact effectively with all of the cross-functional teams to accomplish common goals • Experience with Excel, Word and PowerPoint • Highly motivated self-starter who can work with minimal supervision • Capability to collaborate with others and contribute effectively to a team • Ability to work under pressure, meet deadlines, prioritize and multi-task
MINIMUM PHYSICAL ABILITIES:
• Must be able to: • Remain standing/sitting for several hours at a time • Lift 10-30 lbs. occasionally
PREFERRED EXPERIENCE:
• eCommerce Content Writer • Administrative support position in office environment • Retail or grocery experience
COMPETENCIES/SKILLS: Some of the Competencies/Skills required to successfully perform this position are:
• Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures • Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals • Building Trust – interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one’s intentions and those of the organization • Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language • Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent • Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences • Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results • Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations • Leadership – ability to recognize and provide training opportunities; give clear direction to accomplish assigned tasks; hold others to high standards of accountability and address issues when needed in a way that encourages, not discourages the employee • Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties • Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period • Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed