About this role
Responsible to provide technical support for ATTJ TP secure environment and other SMIT Infrastructure environment. Coordination with vendors, Global teams, local site operations to perform all IT activities related to TP/SMIT infra environment w.r.t change, incident, problem, and request management. Accountable as the primary contact for all local manufacturing customer for ATTJ TP infrastructure needs.
• Technical Competency – Provide technical support to SMIT TP environment in the site. Manage day to day operations, technical remediations, Project requirements and other user/stake holder requirements. Knowledgeable in Compute server, Virtualization, SAN Storage and Network configuration. Understand the critical manufacturing applications usage of Manufacturing IT infrastructure. • Audit requirement – Provide all necessary support for different audit requirements in ATTJ site. Provide all required details, documentation, approvals, coordination etc and act as a single point of contact for all audit requirements related to TP/SMIT IT infrastructure environments. • Consulting - Provide technical knowledge to Site stake holders and support in operations and/or during project implementation in terms of technical infrastructure and planning. Involving in RCA management and 3x5Why the technical analysis and solution preparation. Bridge the gaps between different team such as Connectivity, Workplace, Application and Business User. Collaborate with Global TP support team to fulfill technical requirements. • Design and Development - Taking initiative in Manufacturing IT infrastructure solutions and ensure that the new solution can be integrated from existing solution. Create document for the current architecture state and ensure that the future state of Manufacturing IT architecture will comply with the standard with IT architectures including cyber security compliance. • Project and Cross functional - participate in MSAB, ISAB, PRB and various ART team. Participate in Global and Local CAB processes, as necessary. Facilitate project and deployment for local and global projects (between vendor and business or between project organization and business). • IT Security – coordinate in operational IT security cases with global teams when required. Continuous work with Cyber security team on regular IT Security tasks and security hardening on infrastructure. • Quality and continuous improvement – Ensure vendors perform and execute according to site requirements and NXP IT procedures for Audits, Four Eyes principle monitoring and other relevant topics, including 8D/3x5Why process.
More information about NXP in Greater China...
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