About this role
Overview Seasoned processor with a strong analytical ability to assess conventional and government loan requests based on a thorough knowledge of product, underwriting, and investor guidelines. Serve as the communication liaison between the customer and M&T’s Mortgage department. Directly assist customers as required in a prompt, courteous and professional manner.
Primary Responsibilities
• Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, realtors, settlement agents, municipalities, and co-workers to ensure a seamless and positive application experience. • Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc. • Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines. • Monitor, update and analyze credit reports, appraisals, income documentation, and all verifications to ensure they adhere to product, underwriting and investor guidelines. • Perform other administrative duties supporting the origination department including, but not limited to: preparing and mailing commitment letters, review title and homeowner’s insurance, mailing loan suspend notices, providing the closing attorney with additional documentation, and all applicable processing checklists. • Ability to scrutinize a loan application to assess qualification, and is able to restructure a loan or recommend solutions. • Empowered to review and accept loan conditions based on underwriter requirements. • Ensures adherence to all regulatory requirements and guidelines. • Strong analytical/mathematical background to evaluate changes to borrower’s current fee structure, allowable changes to those fees and the re-creation of the required regulatory documents. • Work closely with both Internal and External Customers such as co-workers, borrower(s) and Loan Officers. • Identify risk-related issues needing escalation to management. • Promote an environment that supports belonging and reflects the M&T Bank brand. • Complete other related duties as assigned.
Education and Experience Required
• Associates Degree or two years equivalent work experience. • Two to three years prior mortgage processing or underwriting experience.
Education and Experience Preferred
• Good PC skills with strong knowledge of Excel, Word, Email Platform and Adobe. • Ability to make sound decisions based on information provided. • Knowledge of Product, Investor and Compliance Requirements. • Versatility and flexibility working within an ever changing fast paced mortgage environment. • Adapting to new policies and procedures to improve processes and workflow. • Ability to function independently within time constraints. • Excellent verbal and written communication skills. • Highly organized with the ability to multitask. • Strong attention to detail. • Prioritization of daily workload. • Ability to work in a team environment. • Strong work ethic, reliable and dependable.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location Ballston Lake, New York, United States of America