About this role
What a Program Lifecycle Manager does
As a Manager within the Ecosystem Risk Insights and Controls team, you will serve as the Asia Pacific regional lead and subject matter expert for Visa’s Ecosystem Risk Program lifecycle management. This role owns the end-to-end governance of risk compliance programs, including the launch of new programs and the structured decommissioning of legacy initiatives, ensuring alignment with global standards while adapting execution to regional market realities. The role partners closely with Program Operations, Global Risk, Market teams, and cross-functional stakeholders to ensure programs remain effective, measurable, and fit for purpose across their lifecycle.
Key Responsibilities
Program Lifecycle Ownership and Governance
Own the ongoing review, evolution, and lifecycle governance of Risk Programs in AP, from program design and launch through enhancement and decommissioning.Partner with Global Risk to shape regional priorities, inform global roadmaps, and influence program enhancements based on AP market insights and performance outcomes.Ensure consistent, disciplined execution of program changes across markets, balancing global standards with regional regulatory, operational, and client considerations.Stakeholder Engagement, Communications, and Knowledge Management
Act as the primary AP point of coordination between client-facing Market teams and Global Risk on Risk Compliance Programs.Proactively communicate upcoming changes, gather structured feedback from regional stakeholders, and represent AP perspectives in global forums and working groups.Establish and maintain clear knowledge management practices to ensure program guidance, decisions, and historical context are accessible, current, and reusable across stakeholders.Program Observability and Effectiveness
Define and maintain meaningful performance metrics that connect program controls to observed risk outcomes and business impact.Oversee the development and lifecycle management of dashboards and reporting, ensuring insights remain relevant, accurate, and decision-oriented.Use data-driven insights to assess program effectiveness, identify gaps or diminishing returns, and inform recommendations for program evolution or retirement.This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Basic Qualifications
Bachelor’s degree with 5+ years of relevant work experience, orAdvanced degree (e.g. Master’s, MBA, JD, MD) with 2+ years of relevant experience, orPhD with no prior work experience requiredPreferred Qualifications
Bachelor’s degree with 6+ years of relevant work experience, orAdvanced degree with 4+ years of relevant experience, orPhD with up to 3 years of relevant experienceWhat You Will Need
Mid‑career professional with a strong curiosity about payments and risk, who is detail‑oriented, outcomes‑driven, and comfortable owning complex problems in a dynamic environment5+ years of relevant experience in risk management, operations, program management, or data analytics, preferably within the banking, payments, or financial services industryDemonstrated ownership mindset, with the ability to independently drive initiatives end‑to‑end, make sound recommendations, and progress work through ambiguity and competing prioritiesStrong program and process orientation, with experience designing, evaluating, and improving programs and supporting tools across their lifecycleStrong quantitative and analytical aptitude, with attention to detail and comfort translating data, metrics, and controls into meaningful insights and management reportingEffective written and verbal communication skills, with the ability to tailor messaging for regional stakeholders, global partners, and client‑facing teamsComfort operating in a fast‑paced, complex environment, managing multiple workstreams and delivering outcomes under tight timelinesStrong planning, organization, and stakeholder management skills, including experience coordinating across regions, functions, or matrixed teamsA continuous improvement mindset, with the ability to identify gaps, inefficiencies, and opportunities to strengthen program effectivenessAdvanced proficiency in Excel, Power BI, PowerPoint, or Power Automate is a strong advantage, particularly for dashboarding, analysis, and automation Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.