About this role
Are you ready to get ahead in your career?
• We want to empower you to turn your ambitions into achievements. • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
1 Ensuring customer satisfaction by maintaining key network KPI’s which directly impacts the network’s reliability 2 First Level Support & Fault restoration for Mobile, Transmission & Fixed Network including facilities (M&E). This requires 24x7 standby/shift as stipulated in duty roster 3 Ensuring Preventive Maintenance scheduling and adherence on network elements as per requirements are done and Corrective Maintenance to follow through adhering to ISO 9001:2015 compliance 4 Ensuring network growth & technology development by supporting sites roll out projects in order to gain coverage and dominance by expanding network footprints 5 Collaborate with regional Business Units to ensure network readiness in line with Sales Activities 6 Ensuring prompt and immediate response to Authority & Governing Bodies (ie Police, Local Council, SKMM, ST, SBC & etc) on O&M related issues 7 To ensure full compliance to Inventory and Service Delivery (by vendor) 8 Fulfilment Network Enterprise customer support.
What’s next?
• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.