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BSD Project Manager @ Maricopa

101 W Jefferson St, Phoenix, AZ 85003OnsiteFull-timePosted 2 days ago

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About this role

Posting Date 07/17/26 Application Deadline 07/24/26 Pay Range Min - 1st Quartile - Mid - Max $97,000.00 - $113,875.00 - $130,750.00 - $164,500.00

The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $97,000.00 to $113,875.00.

This position is Exempt under the FLSA. What We Offer We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program. Click here to learn more!

Job Type Unclassified - Judicial Department D800 Superior Court About the Position *****Applicants must currently reside in Arizona or be willing to relocate to Arizona by the time of hire. *****

The Judicial Branch is unable to provide visa sponsorship (i.e. H-1B visa etc.).

The BSD Project Manager is responsible for oversight, planning, and coordination of professional staff within the Business Services Department, including Business Analysts and Senior Lead Business Analysts, to achieve the strategic goals and business priorities of the Judicial Branch. The BSD Manager assists the DCIO of Product Delivery in fulfilling the duties of the Business Services Department.

About The Superior Court: The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education:

• Bachelor’s degree in Computer Science, Computer Information Systems, Business Administration, Project Management, Information Technology or a related field.

Experience:

• Five (5) years’ experience in managing IT projects or IT systems analysis, design, or programming

OR

Combined education and experience qualifications:

• An equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basis

Our Preferred Candidate has:

• Four (4) years of management and/or supervisory experience

• Experience working in a court setting

• Project Management in an Agile or scrum setting

• Project Management Institute Certificate

• Experience using AI tools such as Copilot or similar to support business analysis work

Knowledge, skills, and abilities: Knowledge of:

• Business Analysis protocols and procedures

• Project and time management principles for large, multi-year projects, as well as high volume, quick turnover tickets

• Agile/Scrum development methodology

• AI-assisted tools such as Copilot and their application to project management and business analysis

Skill in:

• Communicating effectively with technologists and business customers verbally and in writing

• Developing communication plans to keep leadership, and the broader court community apprised of technology changes that will affect their business processes

• Developing and implementing the consistent use of artifacts for project management

• Tracking project progress, anticipating next steps, and keeping stakeholders accountable for timeliness, quality and customer satisfaction

• Developing Key Performance Indicators for staff

• Using AI tools to draft project artifacts, summarize project status, and streamline work item tracking

• Monitoring and assessing the performance of staff to make improvements or take corrective action

• Personnel resources management through motivating, developing, and directing people as they work

Ability to:

• Manage multiple and complex projects

• Evaluate and adopt AI tools to improve team productivity and project delivery

• Work in an Agile setting and follow the Scrum process

• Solving problems relating to customer service for technology issues

• Understand customer service needs, particularly in new technology for judicial officers

• Understand technical and business issues related to customer support

• Relate well with both business and technical staff

• Communicate professionally and effectively both verbally and in writing

• Effectively plan, train, assign work, and supervise the work of others

• Maintain good morale, motivation, and commitment from others

Essential Job Tasks (This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

Personnel Management

• Management of staff that perform systems analysis and prioritization of multiple IT projects.

• Performs tasks associated with management of Business Analysts including developing and providing formal and informal instruction to and evaluation of staff.

• Assigns work equitably throughout the team to provide quality products in a timely manner, while building morale and providing opportunities for growth.

• Produces clear and accurate policies, procedures, statistical reports, and project materials.

• Develops, monitors and holds people accountable to Key Performance Indicators for timeliness, quality, customer satisfaction, and collaboration with IT.

• Provides regular onsite supervision and employs in-person assessment methods to gauge business needs through direct observation, monitoring group dynamics with face-to-face interaction, and interpreting body language and nonverbal cues. Establishes interpersonal connections, fosters engagement, and exemplifies expected behaviors.

Project Management

• Primary ongoing responsibility is for management of multiple IT projects.

• Use project management skills to manage complex project deliverables in an Agile environment.

• Leverages AI tools such as Copilot for Azure DevOps or similar to streamline project tracking, status reporting, and documentation.

• Manages a significant workload with independence, professionalism, integrity, and sound judgment.

• Develops project timelines by working with business and IT stakeholders, using Judicial Branch priorities as a guide, and assessing capacity with consideration for the entire portfolio of projects.

• Monitors project work to ensure that progress is made toward delivery on time and within budget.

• Develops and enforces use of standardized forms for project management steps like new project request/proposal forms, deliverables agreements and change proposals, and customer satisfaction surveys.

• Communicates issues quickly and clearly with options for resolution.

Customer Satisfaction

• Meets project commitments, including communications with and between product owners, developers, and stakeholders.

• Works with appropriate customers to develop project scope and project plans that include an analysis of benefits, costs, work schedules and any related risks.

• Defines the responsibilities of parties involved in the project including customers, management, IT management, and project team.

Relations with IT

• Leads or assists in the planning, testing, and implementation of complex projects for systems that affect many users.

• Interfaces with developers to address critical issues.

• Addresses personnel and work product concerns arising from collaborations with IT and Business Analysts.

Working conditions: Minimal travel may be required. While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Additional Information Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.

All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.

The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit https://www.azasrs.gov/ or https://www.psprs.com/corrections-officer/

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Apply Now!

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