teamtailor

Customer Service Steward - D Class Vessels @ DFDS

Dover, United KingdomOnsiteFull-timePosted 44 days ago

Opens on teamtailor

About this role

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can rise to the challenges at sea as part of a close-knit specialist team? If so, then you could be the newest addition to our team as Steward or Stewardess.

Be part of the movement - and play your part.

About the role

You will be part of a multicultural close working team that ensures all passengers and services are maintained to the highest standards whilst providing the best customer service.

Your role will include but not be limited to;

Understanding the importance of health, safety and hygiene

Meeting and greeting passengers

Restaurant Service

Working in the Café and Lounges

Working in the Duty-Free Shop to help upsell and promote products

Excellent Customer Service skills

Work well within a team as well as solo working

Be conversant with cash handling procedures

Be able to work day and night shifts

This will be a temporary position with the possibility for the contract to be extended. You will need to be local to the area, as this is a walk on walk off position and you must have access to transport to get you to the port between 5am and 9pm.

You will also need an in date valid passport for this role.

About you

We are a unique work place, that operates across 3 vessels going from Dover to Dunkerque. We provide a different lifestyle unlike other jobs, the work onboard is unlike anything you can find ashore, the tight knitted teams onboard are always happy to embrace and welcome new team members and support in their growth and development.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Life at sea can be unique and rewarding. Enjoy a meaningful role in a remarkable workplace with the benefits of extended periods of home life.

Unlimited free travel from Dunkerque to Dover for yourself an up to 4 others

Limited numbers of concessionary travel on other routes across the wider DFDS network

40% discount in our duty-free shops

Pension scheme after 3 month employment

Meals provided onboard

Transferrable skills

Access to Employee Assistance Programme to support the wellbeing of our crew

A good work-life balance

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer all training courses that will be required to get you onboard.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We will be looking to hold interviews in May, and training at the beginning of June.

We look forward to hearing from you.

Positions offered are subject to the successful completion of a statutory seafarer medical examination and internal training. Please note that applicants must hold a valid passport at time of interview.

DFDS confirm that they do not operate any blacklists in order to prevent seafarers gaining employment.

Skills

Careers at sea

Ready to apply?

Install the ResuMinder extension and we'll auto-fill the application in seconds — no rewriting.