About this role
Job Location Lifsey-Retail Headquarters Job Summary:
Job Description Essential Functions
Logistical & Administrative Support
• Provides day-to-day administrative support to the Operations team, including scheduling meetings, preparing materials, taking notes, and tracking follow-up tasks. • Manages department calendars and tracks critical deadlines and recurring responsibilities. • Maintains inventory of operations-related supplies, uniforms, and retail support materials. • Coordinates communication and logistical needs for store leadership and front-line staff.
Procurement and Inventory Coordination
• Submits, tracks, and manages purchase orders to support Operations and Retail initiatives. • Monitors and reports on inventories of Donated Goods supplies, uniforms, and operational materials. • Coordinates ordering and timely distribution of departmental supplies to store and warehouse locations.
Retail Liaison and Field Communication
• Serves as a liaison between Operations leadership and retail store teams, ensuring consistent and timely communication. • Assists with coordination of third-party vendors supporting store operations and facility needs. • Escalates field concerns appropriately to support continuous improvement and alignment with organizational goals. • Primary point of contact for the Operations team with internal departments such as Accounting, Mission, Marketing and others.
Reporting and Data Management
• Supports the development of departmental reports, spreadsheets, and dashboards for performance tracking and project updates. • Assists in compiling data for presentations, internal communications, and executive reporting.
Team Engagement and Culture Building
• Participates in departmental initiatives, team meetings, and cross-functional collaboration. • Acts as a culture ambassador by promoting Goodwill’s mission and values in all interactions.
Minimum Qualifications
Required Skills
Education
• High school diploma or GED required.
Experience
• Minimum of two years of administrative experience, preferably supporting operations, facilities, or retail functions.
Knowledge / Skills
• Proficient in Microsoft Office 365; ability to learn new systems quickly. • Strong organizational skills and attention to detail. • Excellent verbal and written communication skills with the ability to interact effectively at all levels. • Ability to manage multiple priorities with professionalism and discretion. • Strong people skills and a collaborative mindset; strong cross-departmental communication.
Preferred Education / Experience / Knowledge & Skills / Certifications & License
• Associate's or Bachelor’s degree in business administration, Communications, or related field. • Experience in customer service, office management, or multi-departmental support roles. • Familiarity with purchase order and procurement systems. • Candidates should have a background in bookkeeping, record keeping or clerical work.