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Service Engineer @ GEA

IzmirOnsiteFull-time
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About this role

We are looking for a Senior Service Engineer to execute service, maintenance, and troubleshooting activities on high-value separators and homogenizers at customer sites across Turkey. The role requires strong technical expertise, customer-facing capabilities, and the flexibility to travel frequently.

You will work closely with a team of service engineers and technicians, ensuring all work meets GEA quality, safety, and performance standards, while actively contributing to continuous service improvement. Responsibilities / Tasks

• Execute service, maintenance, and repair works at customer sites across Turkey. • Perform assembly and disassembly of mechanical equipment such as: • Separators • Homogenizers • Valves • Pumps

• Apply process and operational knowledge of separators to: • Troubleshoot technical issues • Support investigation reports • Assist customers in improving efficiency and operational performance.

• Inspect and evaluate mechanical, electrical, process, operational, and quality aspects of systems. • Prepare accurate service reports and documentation in line with company guidelines to support service excellence and continuous improvement. • Coordinate closely with other service engineers and technicians to ensure: • Timely completion of work • Compliance with quality and safety requirements.

• Attend technical trainings related to equipment and processes to continuously enhance technical skills. • Review service practices and propose corrective and improvement actions to increase service performance and efficiency. • Act as a professional and trusted interface with customers, maintaining a strong customer-oriented approach.

Your Profile / Qualifications

• Bachelor’s degree in Engineering (Mechanical Engineering preferred) or equivalent technical qualification. • Minimum 5 years of experience in field service and mechanical maintenance within: • Dairy • Food • Chemical • Pharmaceutical • Marine & Energy industries

• Strong process knowledge of separation technology (highly preferred). • Proven experience with high-value homogenizers and separators. • Solid mechanical troubleshooting and repair skills. • Proficient in MS Office applications. • Fluent in spoken and written English. Only applications submitted in English will be considered • Willingness to travel frequently across Turkey. • Completed military service (for male candidates).

Personal Competencies

• Senior, hands-on service professional with strong ownership. • Analytical mindset and structured problem-solving approach. • Team player with excellent collaboration skills. • Strong communication skills with internal teams and external customers. • Customer-oriented, reliable, and results-driven.

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