About this role
Location Alexandria
Job Description: Build Your Career at Gate City Bank
Location: Alexandria Work Location Type: In-Office, Full-Time Schedule:
• Monday - Friday: 9:15 AM - 6:15 PM. • Rotating Saturdays: 8:45 AM - 12:15 PM. Pay: $17.75-$18.75 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Alexandria Office. This full-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!
How You’ll Make an Impact:
• Assist customers with routine banking transactions while providing a welcoming, professional experience. • Support customers in opening new accounts and understanding products that fit their financial needs. • Maintain balanced cash drawers and follow all cash-handling expectations. • Adhere to Bank policies, security guidelines, and customer service standards.
What We’re Looking For:
• High school diploma or equivalent. • 1-2 years of experience in customer service, retail, cash handling, or sales preferred. • Strong attention to detail and accuracy. • Positive attitude and genuine desire to help others.
Compensation & Perks:
• Pay Range: $17.75-$18.75 • Saturday Incentive: Extra $5 for any Saturday worked!
• Consistent Hours: Guaranteed 40 per week scheduled for the hours of 9:15 AM - 6:15 PM Monday through Friday, and 8:45 AM-12:15 PM on Saturdays!
• Advancement Opportunities: • Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more! Full details can be found at gatecity.bank/careers.
EOE/including Disability/Vets Member FDIC