About this role
1. Application Support & Service Management
• Manage and support country applications hosted in Taiwan and regional platforms, with major responsibility for credit card systems. • Ensure stable day-to-day production operations and application availability. • Diagnose and resolve production incidents, coordinating with relevant support teams to restore services promptly. • Manage application security requirements, including vulnerability remediation, security patching, and ISCD compliance. 2. Business Analysis & Requirements Management
• Partner with business stakeholders to gather, analyze, and document user requirements. • Evaluate business needs and recommend system solutions and enhancements. • Support project initiation and solution design for new implementations and system improvements. 3. Change & Release Management
• Manage end-to-end system change requests through DBS internal CI/CD and Change Management platforms. • Coordinate with internal technology teams to plan, deploy, and validate production releases. • Support business users in production verification and post-release activities. 4. Project & Vendor Management
• Lead system enhancement and technology implementation projects from initiation to delivery. • Manage project scope, timeline, budget, and resources to ensure successful execution. • Obtain approvals for contracts, SOWs, funding, and project-related expenditures. • Coordinate internal and external stakeholders to deliver project objectives. • Manage UAT, user sign-off, procedure updates, project reporting, and escalation. 5. Governance, Risk & Compliance
• Ensure compliance with DBS Taiwan policies, Group Technology standards, and regulatory requirements. • Support governance controls related to application deployment, security, and operational processes. • Maintain appropriate documentation and audit readiness for technology applications. Key Deliverables
• Stable and secure application operations. • Successful delivery of technology projects and system enhancements. • Timely implementation of application changes and releases. • Compliance with DBS Group standards and regulatory requirements.
Location: Taipei Hub - 13F Job: Technology Schedule: Regular Employee Status: Full time