workable

Amazon Operations Specialist (Inventory, Listings & Account Operations) @ HireHawk

PhilippinesOnsiteFull-timePosted 3 days ago

Opens on workable

About this role

Job Overview

We are looking for a highly analytical and detail-oriented Amazon Operations Specialist to support the Brand Operations Manager in Seller Central operations, with a focus on inventory planning, listing optimization, account health management, and operational execution. This role will help drive organic growth through strong data-backed support across Amazon marketplaces.

• This role is designed to support the Brand Operations Manager on executional and operational tasks • Strategic direction, final decision-making, and business ownership remain with the Brand Operations Manager

Requirements

• Minimum 3+ years experience supporting Amazon Seller Central operations • Strong background in listing optimization and keyword research • Hands-on experience with Helium 10, Data Dive, Keepa, or similar tools • Solid understanding of Amazon SEO, ranking factors, and content optimization • Experience in inventory planning and FBA operations • Strong analytical and problem-solving skills • Advanced Excel or Google Sheets proficiency

Preferred Skills • Knowledge of A+ Content optimization and conversion improvement strategies • Familiarity with product launches and ranking support strategies • Experience monitoring Buy Box, pricing, reviews, and reimbursement claims within Seller Central

Key Responsibilities

Inventory & Supply Planning • Support the Brand Operations Manager in monitoring inventory levels to help maintain optimal weeks of cover and prevent stockouts or overstock • Assist with replenishment planning based on sales velocity, seasonality, and forecast guidance from the Brand Operations Manager • Monitor aged inventory and support actions to reduce long-term storage fees • Coordinate with supply chain and warehouse teams to help ensure timely inbound shipments

Listing Optimization & SEO (Helium 10 / Data Dive) • Support listing optimization including titles, bullet points, backend search terms, and A+ content using Helium 10, Data Dive, and other keyword research tools • Conduct keyword research based on search volume, ranking difficulty, and competitor gaps • Assist with ASIN-level analysis to identify opportunities to improve traffic and conversion • Support testing and refinement of listings to improve organic ranking, CTR, and CVR • Help ensure keyword distribution across listings follows SEO best practices and avoids duplication • Support creative requests, and A/B testing initiatives for listing content, images, and other conversion focused elements • Monitor keyword ranking and search term performance and share findings with the Brand Operations Manager

Seller Central Operations • Support day-to-day Seller Central operations including listings, inventory, and account monitoring • Help resolve listing suppressions, stranded inventory, and catalog issues • Handle and escalate Seller Central cases for operational and compliance-related issues as needed • Monitor Buy Box status and external pricing to identify issues that may affect sales performance or Buy Box ownership • Monitor customer reviews and ratings and flag recurring feedback themes that may require action

FBA Management & Reimbursements • Support audits of FBA shipments, fees, and discrepancies • File and track Amazon reimbursement claims for lost, damaged, or missing inventory • Monitor inbound shipments and help investigate receiving issues

Performance Monitoring & Reporting • Support analysis of ASIN-level performance including sales trends, sessions, conversion rate, contribution margin, and inventory flow • Prepare daily, weekly, and monthly reports to identify performance gaps and opportunities • Provide actionable operational insights to support listing and inventory performance

Market & Competitive Analysis • Monitor competitor listings, pricing, and keyword strategies using tools like Helium 10 and Keepa • Track Best Seller Rank and category trends • Identify market gaps and share recommendations with the Brand Operations Manager to improve listing positioning

Cross-functional Collaboration • Work closely with the Brand Operations Manager, marketing, creative, and supply chain teams • Support product launches, listing updates, and international expansion efforts • Coordinate with design teams for A+ content and image optimization needs

Benefits

● Competitive global monthly compensation range aligned to market data

● Access to a $200k+ perk marketplace with instant discounts on 150+ services

● Access up to 50% of approved earnings before payday (no credit checks or fees)

● On-time, in-currency pay

Skills

Bachelor's DegreeJL01Mid-Senior level

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