About this role
About usSatispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives.
By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need.
What you'll be doingAs our Fincrime Analyst, you are our first line of defense. You’ll play a key role in the timely and accurate execution of high-volume Transaction Monitoring (TM), Ongoing Due Diligence (EDD), and oversight across both Consumer and Merchant segments.
Here's what your day-to-day will look like:
High-Volume Alert Management – Performing daily review and accurate disposition of transaction monitoring alerts (Fraud & AML/CTF) across Consumer and Merchant profiles.
Ongoing Oversight – Conducting periodic reviews and maintenance of KYC/KYB documentation for high-risk customers, including the assessment of complex company structures and UBO identification.
Pre-Investigative Assessments – Preparing initial case documentation and narratives for alerts that require deep-dive investigations, acting as the bridge to the Investigations and AML/CTF teams.
Operational Excellence – Owning a specific 'Focal Area' to drive value-creation and provide timely feedback to Quality and Product teams.
Strategic Collaboration – Working with KYC/KYB and Customer Care teams to manage necessary customer outreach via ZenDesk or FreshDesk.
Network Protection – Actively hunting for emerging Fraud/AML typologies and ensuring all actions are documented with the highest standard of audit readiness.
Who we're looking forWe need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you?
Experience – 3+ years in a FinCrime or Fraud Prevention role, preferably within a Fintech or fast-paced startup environment.
Regulatory Expertise – A strong understanding of AML/CFT regulations, relevant AML Directives, FATF recommendations, and local Luxembourgish or Italian AML laws.
Analytical Rigour – The ability to process high volumes of alerts accurately under time pressure without succumbing to "routine bias".
Technical Proficiency – Familiarity with Transaction Monitoring Systems (TMS) and case management platforms.
Communication Skills – Exceptional written and verbal English skills to draft clear, concise, and defensible findings (knowledge of Italian is a plus).
Onboarding & Life Cycle Mastery – An end-to-end understanding of the user journey to identify systemic weaknesses.
Agile Assessment – The discipline to maintain formalized documentation standards even during peak volume periods.
Core Values – Strong ethical judgment, attention to detail, and a commitment to continuous learning.
CareAbout: how we support your impactWe move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout:
❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops)
💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you're moving countries)
⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply)
🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours)
👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness)
*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.
Equal Opportunity EmployerAt Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Learn more about usOur values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here.
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