ashby

Director of External Communications @ Preply

LondonRemoteFull-timePosted 53 days ago

Opens on ashby

About this role

We power people’s progress.At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact.

We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale.

Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.

Meet the team!We are hiring a Director of External Communications to operate as an extension of the Chief Brand Officer, owning and scaling Preply’s external narrative at company level.

Today, much of our narrative lives centrally. Your mission is to decentralize, systematize, and scale it into a high-impact narrative engine that shapes global perception and drives business outcomes.

This is not a traditional PR role.

Your mission is to build and own a scalable narrative system that:

Shapes how Preply is perceived globally

Positions Preply as a leader in AI-driven learning

Drives measurable impact on growth, hiring, and brand authority

Eliminates dependency on any single individual for storytelling

You will operate at the intersection of Brand, Product, Talent, and Leadership, influencing without authority and driving execution across the company.

What you will own:Company Narrative & Market Position

Define and evolve Preply’s global narrative, including:

AI & product positioning

Marketplace dynamics (tutors & learners)

Social impact and mission

Own how Preply shows up across all external touchpoints

Establish Preply as a category-defining voice in AI-powered learning

Narrative Engine & Content System

Build a scalable storytelling system connecting:

Inputs: product, research, data, insights

Outputs: PR, SEO, content, executive communications

Ensure consistency across all formats:

Media, reports, op-eds, events, owned content

Move from campaigns → repeatable narrative infrastructure

Employer Brand & Talent Narrative

Define and scale a global employer narrative

Build targeted storytelling for key audiences:

AI, Engineering, Design, Tutors

Partner with Talent to directly impact hiring outcomes

Executive Positioning & Thought Leadership

Shape leadership voice and positioning in the market

Develop strong POVs on:

AI in education

Marketplace dynamics

Future of learning

Drive visibility across:

Tier 1 media

Conferences

Long-form content

Cross-Functional Narrative Orchestration

Align senior stakeholders across Brand, Product, Talent, and Marketing

Create frameworks enabling teams to contribute to a unified narrative

Drive execution without direct authority

Strategy -> Execution (Critical)

Own both direction and delivery

Personally contribute to:

Writing and storytelling

Key launches and initiatives

High-impact narrative moments

This is a hands-on leadership role. We are looking for builders, not coordinators.

Reputation & Crisis Leadership

Define communication strategies for high-stakes situations

Prepare leadership for complex media environments

Anticipate and manage reputational risks

This role is not

A traditional PR leadership role

A coordination layer between teams

A purely strategic or purely managerial position

What we are looking for12+ years in communications, content, or narrative strategy in high-growth tech environments

Proven experience owning company-level narrative or market positioning

Strong track record connecting storytelling → business impact

Experience working closely with senior stakeholders and executives

Ability to operate as both:

Strategic leader

Hands-on executor

Native fluency in English required (Spanish is a strong plus)

Critical DifferentiatorsDeep understanding of AI / LLM landscape and its narrative implications

Ability to shape market perception, not just run campaigns

Experience building scalable systems, not one-off initiatives

Strong editorial instinct combined with data-driven thinking

High ownership mindset — comfortable operating in ambiguity

Why you’ll love it at PreplyAn open, collaborative, dynamic and diverse culture;

A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development;

A competitive financial package with equity, leave allowance and health insurance;

Access to free mental health support platforms;

The opportunity to shape the lives of learners and tutors through language learning and teaching in 175 countries (and counting!).

Our PrinciplesCare to change the world - We are passionate about our work and care deeply about its impact to be life changing.

We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.

Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.

Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.

Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.

Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.

Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.

Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.

Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.

One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.

Diversity, Equity, and InclusionPreply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.

Skills

Brand

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