About this role
Key Deliverables:
Lead generation
• Ensure necessary leads are generated through BDMs and channel partners/open market
Customer relationship management
• Develop and maintain relationship with existing and potential customers • Educates customers with information to build their understanding of issues and capabilities • Goes beyond their day-to-day work to assist customers in a positive manner
Dealer relationship management
• Maintain relationship with local dealerships, TML dealers and local territory managers of TML
Data management
• Maintain all relevant data related to TML retail and TCL market share at assigned territories and report the same to ASM.
Team Management:
• Manage a team of CSEs including target setting, dealer allocation, and performance management • Training and guiding BDMs • Ensure all CSEs and dealer sales team are aware of policies related to TCL product offerings • Makes sure self and team adheres to the team's expectations and guidelines, fulfils team’s responsibilities, demonstrates personal commitment to the team