About this role
Get to Know the Team
Grab B2B is the B2B SaaS team within Grab that helps to simplify business transportation, corporate food and package deliveries and related services for companies across Southeast Asia. We engage with top companies and top brands and it's imperative that we promote successful key account management in our organisation. We are looking for a Key Account Manager in our Grab B2B team to grow an expanding portfolio of top Indonesian corporate clients.
Get to Know the Role
You will Acquire and Manage Top Mid Market Accounts portfolios (part of conglomerate group), using client, industry, and data insights to upsell and cross-sell platform products, aiming to achieve revenue goals and exceed client expectations. Sales skills are necessary , as you will need to generate prospects and maintain pipeline, while tracking performance against sales targets. Additionally, you will also collaborate with partners across departments to develop solutions that meet consumer needs and achieve performance goals. You will report to the SMB & Mid Market Manager. You will be based in the Jakarta office.
The Critical Tasks You Will Perform
Acquire and manage Top Mid Market Accounts portfolios (part of conglomerate group)Oversee Top Mid Market Accounts portfolios (part of conglomerate group), using insights to foster relationship within the broader client's organization to increase upselling and cross-sell opportunitiesBuild and maintain a deals pipeline while tracking performance against sales targets to achieve revenue goals.Identify and address client needs, pain points, and challenges with appropriate solutions.Develop an understanding of Grab's B2B products, services, and business solutions to position them to clients.Data Analysis
Use data to generate insights, build account plans, and perform analysis using Salesforce CRM.Design and implement growth strategies tailored to specific accounts.Set revenue targets and develop business plans to achieve them.Support new programs and launches to strengthen Grab B2B's position as a market leader. What Essential Skills You Will Need
Bachelor's degree in Business, Management, or a related field.Minimum 4+ years of experience in B2B sales within Software/IT/SaaS/ Professional Service or a corporate environment, in a direct client-facing role.Proficient in English, Bahasa Indonesia, and Mandarin as you will work with partners of respective markets.Clear articulation in conveying ideas and recommendations, both verbally and through written documents and presentations.Track record in generating sales, driving customer success, and managing accounts to achieve and exceed sales targets.Experience working in a VUCA (Volatile, Uncertain, Complex, Ambiguous) startup environment.Stay up to date with industry trends and about Grab B2B platform, products, processes, and stakeholders.Proficiency in Salesforce CRM, data analysis, and productivity suites and Google Workspace. Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hoursWhat We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.