About this role
HOW YOU WILL MAKE AN IMPACT
Responsible for the smooth day-to-day operations of the Americas Legal Team by managing reporting, key projects, optimizing workflows, driving operational excellence, administrative tasks, and scheduling. This role blends project management, process improvement, and legal‑tech enablement to ensure the legal team can operate as a high‑performing business function.
Quickly handle time sensitive requests from all legal team members to maintain workflow Assist on day-to-day matters and special projects, and track follow-upsAct as a point of contact between the legal team and internal/external stakeholdersSupport cross-functional collaboration and information flow within the Americas legal teamMaintain and update project tracking tools and dashboardsSupport cross-functional collaboration and information flow within the Americas legal teamAssist with planning and execution of team meetings, team events, and workshopsAssist with vendor management, including onboarding new vendors, and creating legal spend reportsAct as the point of contact and processor for all legal billing, invoicing, subscriptions and associated questionsDevelop and maintain a knowledge management system to efficiently and consistently share legal resources within the AmericasSupport intake and assignment of legal service requests to attorneysAcknowledge and route service of process to attorneysPrepare case reports and assist with risk assessment of legal mattersIssue and track legal holdsManage the team training calendarAssist with defending claims, including gathering responsive documentationThe successful Americas Legal Operations Coordinator candidate will be responsible for the smooth day-to-day operations of the Americas legal team by managing administrative tasks, scheduling, communication, and special projects. The position will drive operational efficiencies and process improvements while also developing, documenting, and enforcing internal controls to create consistency throughout the Americas legal team
SG 9, 10 NE
WHAT YOU BRING TO THE ROLE
Bachelors Degree3+ years of experience in Project Coordination / Legal Operations support Advanced skills in MS Office, particularly Excel and PowerPointStrong experience in project management, creating project plans, taking meeting minutes, actions items, etc.Tech Savvy, willingness to adopt AI and emerging technologiesComfortable supporting multiple stakeholders with varying needsFlexible and calm under pressure, with a strong problem-solving mindsetExcellent interpersonal and communication skills (oral and written) with the ability to influenceDemonstrated problem-solving abilities, excellent time management, and strong organizational skillsTeam player who can easily handle shifting prioritiesStrong attention to detail, be a self-starter, and thrive in a professional and face paced environmentLegal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.ADDITIONAL WAYS TO STAND OUT
Experience with legal matter management, e-billing, and contract lifecycle management tools (e.g., Onit and Icertis) Prior Project Coordination / Legal Operations Support experience in either a law firm or corporate law department5+ years of experience in Project Coordination / Legal Operations Support THE PERKS
Immediate Benefits Robust Total Rewards PackagePaid Time OffVolunteer Time OffTuition AssistanceEmployee Discounts, including tire discountsCompetitive Bonus ProgramsEmployee 401k MatchDiverse & Inclusive Work Environment with 20+ Employee Resource groups.Hybrid WorkEmployee Assistance ProgramFuture Growth Opportunities, including personal and professionalAnd many more benefits that come with working for a global industry leader!
All your information will be kept confidential according to EEO guidelines.
EEO-Statement:
EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 800-821-2727. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.
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