About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! The Room Attendant cleans assigned guestrooms and keeps related room floors clean at all times during a shift, assisting guests with any questions they may have.
Here's what you'll do during a typical day:
• Guest Room Cleaning: Clean and maintain assigned guest rooms, bathrooms, and public areas to Hilton standards, including bed making, dusting, vacuuming, deep cleaning, and turndown service when required.
• Linen and Amenities: Replenish linens, towels, guest amenities, and room supplies according to established standards.
• Housekeeping Supplies: Maintain housekeeping trolleys, supply carts, and linen rooms in a clean, organized, and fully stocked condition.
• Guest Service: Respond promptly to guest requests, protect guest privacy, and deliver courteous, professional service.
• Waste Management: Dispose of waste and recyclables in designated areas while maintaining cleanliness standards.
• Maintenance and Reporting: Report maintenance issues, damaged items, and linen shortages or losses to the appropriate department.
• Security and Compliance: Safeguard master keys and comply with hotel policies, lost and found procedures, and Hilton standards.
• Teamwork: Work collaboratively with team members and other departments to ensure efficient operations.
• Additional Duties: Carry out any other reasonable duties assigned by management.
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. The following capabilities and qualifications would be advantageous:
• High school diploma or equivalent; housekeeping or hospitality training is preferred. • Minimum of 1 year of housekeeping experience, preferably in an international hotel environment. • Good knowledge of housekeeping operations, guest room cleaning standards, and chemical handling procedures. • Basic English communication skills & positive attitude to deliver exceptional guest service. • Flexible to work rotating shifts, including mornings, evenings, weekends, and public holidays.