About this role
• Reviewing and updating the MRC/Endorsement data into the client systems • Updating slip details into the client system and processing endorsements • Understanding of Bureau and Non-Bureau policy documents and updating data to client systems, interpret necessary information for completing assigned tasks • Premium calculation based on available data • Contact relevant parties to obtain missing information (as necessary) • Responsible to handle high volume of transactions and identify scenarios demanding escalation to supervisor to avoid any escalations/complaints • Experience in MI and Reporting