About this role
The Lead Administrator - Payroll serves as a highly analytical and forward thinking change agent within our payroll department. Leads payroll process, strategy and the architectural integrity of our payroll operations. Will identify inefficiencies, design and document optimized workflows, and lead the technical execution of process improvements. The lead will bridge the gap between high-level strategy and daily operations by kicking off payroll cycles and ensuring the broader team is trained on new standards. Acts as subject matter expert (SME) for employee support request cases, acting as the final escalation point for complex or sensitive employee inquiries.