About this role
Engineer - Audio & Video Processing
Location: Crawley Court (Winchester), Emley Moor (Huddersfield), Newman Street Chalfont -London
We operate a flexible, hybrid working environment – requirement to travel to either our Winchester or London office up to twice a week..
Total Package
• Up to £54,000 base salary • Generous pension scheme starting at 6% rising to 10% • 25 days annual leave • Private Medical • A unique wellbeing programme that looks after the whole you • Access to multiple learning platforms to support your individual development • Active and diverse networks that build community, support wellbeing and advocate for change • A comprehensive set of benefits including discounts on big brands, gymflex memberships and paid volunteering leave - see our full list of benefits here.
Purpose
Responsible for the design, development, implementation, operation, and troubleshooting of cloud-based and traditional Media platforms, with a particular focus on VOD, Cloud Playout, workflow automation, metadata-driven services, and AWS-hosted media solutions.
The role is accountable for supporting, configuring, and optimising media workflows across production and non-production environments, ensuring reliable content delivery, operational excellence, and the successful integration of new services, partners, and technologies.
The successful candidate will combine strong Media Engineering expertise with a solid understanding of cloud infrastructure, software-enabled workflows, automation, and modern deployment practices, enabling them to work effectively alongside Software, Platform, and Product Engineering teams.
Accountabilities
• Design, configure, test, and support Media workflows and solutions to achieve maximum performance, reliability, and availability across VOD and Cloud Playout platforms. • Provide technical expertise for the deployment, operation, and optimisation of Media services, ensuring efficient workflow execution and continual service improvement. • Design and drive processes to facilitate the onboarding of new services, partners, channels, and content delivery workflows. • Develop, analyse, troubleshoot, and modify Media systems, workflows, and configurations, ensuring compliance with operational, regulatory, and industry standards. • Support the integration and operation of third-party Media products and vendor platforms hosted within AWS environments. • Configure and maintain metadata-driven workflows, XML-based configurations, subtitle services, content delivery processes, and media processing pipelines. • Support deployment and promotion activities through Git-based configuration management and CI/CD workflows. • Troubleshoot issues across distributed cloud services, media workflows, and partner integrations, applying a structured and methodical approach to root-cause analysis and resolution. • Support engagement with suppliers, vendors, contractors, and customers to ensure service delivery requirements are met and issues are effectively managed through to resolution. • Standardise workflow configurations and engineering practices to improve maintainability, minimise disruption, and simplify integration with existing platforms and infrastructure. • Document Media engineering principles, workflows, operational procedures, and platform configurations in line with industry best practices. • Apply engineering, security, compliance, and operational standards across all aspects of Media platform design and support. • Apply engineering best practices to deliver solutions that are reliable, scalable, maintainable, and supportable throughout their lifecycle. • Act as a Design Authority (DA) within Media Engineering to ensure successful delivery of end-to-end solutions and support projects as Lead Design Authority (LDA) where required. • Work closely with Product, Platform, Software Engineering, Architecture, Operations, and Network teams to deploy, optimise, and support Media solutions. • Support AWS-based Media services including Lambda, Step Functions, S3, EventBridge, IAM, and related cloud-native technologies. • Assist in the integration and migration of legacy Media systems into modern cloud-based architectures and workflows. • Contribute to automation initiatives, operational tooling, and workflow orchestration to improve efficiency and reduce manual intervention. • Provide technical leadership and mentoring to junior engineers, promoting engineering excellence, knowledge sharing, and continuous improvement. • Stay current with emerging Media technologies, cloud platforms, video transport protocols, and industry best practices. • Identify opportunities to improve engineering processes, platform performance, service resilience, and operational efficiency.
Skills
• Media Engineering – Strong understanding of VOD, broadcast, playout, OTT, content delivery, metadata management, subtitle workflows, scheduling, and media processing technologies. • Cloud Platforms & Operations – Practical understanding of AWS services including Lambda, Step Functions, S3, EventBridge, IAM, and cloud-native operational support. • Configuration & Workflow Management – Experience working with XML, metadata-driven workflows, service onboarding, workflow configuration, and operational change management. • Software & Automation Awareness – Ability to read, understand, troubleshoot, and modify code and scripts used within Media platforms and cloud workflows. • Git & Deployment Practices – Understanding of Git-based workflows, CI/CD pipelines, configuration management, and deployment processes across multiple environments. • Problem Solving – Strong analytical and troubleshooting skills with the ability to diagnose issues across distributed systems, cloud infrastructure, vendor products, and Media workflows. • Vendor & Integration Management – Experience integrating with external partners and vendors using technologies such as FTP, SFTP, Apple Transporter, and S3-based delivery workflows. • Video Connectivity & Distribution – Awareness of cloud ingest and distribution workflows and modern IP video transport technologies including SRT, RIST, and Zixi. • Technical Leadership – Ability to mentor engineers, act as a subject matter expert, and share best practices across Media platforms and operational processes. • Cross-Functional Collaboration – Proven ability to work effectively with Product, Engineering, Platform, Operations, Architecture, and external supplier teams. • Operational Ownership – Ability to make informed decisions in live and time-sensitive operational environments while balancing technical, service, and commercial considerations. • Communication & Stakeholder Management – Strong written and verbal communication skills with the ability to engage effectively with technical and non-technical stakeholders.
Knowledge & Experience
• Experienced in Media Engineering within VOD, OTT, Broadcast, Playout, or Cloud Media environments. • Demonstrable experience supporting Media workflows, platform configuration, metadata management, content delivery, service onboarding, and operational ownership of Media services. • Experience working with cloud-hosted Media platforms and services running within AWS environments. • Practical experience using AWS services such as Lambda, Step Functions, S3, EventBridge, and IAM for deployment, troubleshooting, and operational support. • Experience working with Git-based source control, configuration management, and CI/CD deployment processes. • Ability to understand, troubleshoot, and make changes to software-driven workflows, automation, and cloud-native services. • Experience working with vendor-supported Media platforms and third-party integrations. • Knowledge of XML and structured configuration formats used in Media workflows. • Experience supporting or integrating cloud playout platforms, scheduling systems, playlist-driven workflows, or channel operations is beneficial. • Good Python knowledge for workflow logic, automation support, AWS Lambda troubleshooting, and operational scripting is highly desirable. • Knowledge of Infrastructure as Code tooling such as Terraform or Terragrunt is advantageous. • Experience reverse-engineering legacy workflows and supporting migration to cloud-based platforms would be advantageous. • Exposure to incident management, operational escalation, and live service support is desirable.
Qualifications: A degree or equivalent experience in Media Technology, Computer Science, Software Engineering, Broadcast Engineering, Electrical Engineering, or a related discipline is advantageous.
Important: This is not a traditional Playout Operations or Broadcast Support role. Successful candidates will have experience working with cloud-based media platforms and be comfortable engaging with software engineering concepts, source control, deployment pipelines, configuration management, automation, and code-based workflows, even where software development is not their primary discipline.
Why Arqiva:
We enable a switched-on world to flow. As the UK’s leader in TV and radio broadcast and the country’s top smart utilities platform, we are shaping the future of connectivity.
Our infrastructure delivers media and data exactly where they’re needed - whether that’s bringing TV and radio to your home or sending smart meter data to your utility provider. Our technology works quietly behind the scenes, connecting millions every day.
But it’s not just what we do, it’s how we do it. At Arqiva, you’ll find real connection: supportive teams, active colleague networks and plenty of ways to get involved and feel part of our community. We’ll give you the space and support to grow - whether that’s developing your skills, trying something new or taking on fresh challenges. And because there is more to life than work, our rewards and benefits are designed to support your wellbeing, your lifestyle and what matters most to you.
Our commitment to Diversity & Inclusion
At Arqiva, we’re committed to building a workplace where everyone feels valued, heard and empowered to succeed. We welcome applications from all backgrounds and experiences, and we work hard to remove barriers so every colleague can thrive. If you need any adjustments at any stage of the recruitment process, please reach out to talent@arqiva.com.
If this sounds like the right next step for you, we’d love to hear from you!