About this role
As the System Analyst, BPSS Operations, you’ll be a key point of support for ATCO’s HR technology users, helping ensure Oracle HCM and UKG run smoothly and employees receive timely, effective assistance. In this 18-month opportunity, you’ll partner with stakeholders across the business to assess, troubleshoot, and manage incidents and support tickets, while guiding users, resolving Tier 1 issues and escalating more complex matters to senior functional and technical analysts. It’s an opportunity to combine technical problem-solving, customer service, and business process knowledge in a role that directly supports the employee experience across ATCO.