About this role
The Box Office Manager is responsible for the overall leadership and daily operations of the box office, ensuring a seamless and positive experience for all patrons. This role oversees a team of box office attendants, house managers, and ushers, in addition to managing ticketing systems and financial reporting, coordinates with internal departments on event sales data, and plays a key supporting role during live events. The Box Office Manager maintains the integrity of all financial transactions, upholds discount and pricing policies, and serves as the primary point of operational guidance for box office staff.