About this role
The Investigation Officer supports the Investigation Manager in implementing the Risk & Ethics strategy across reporting, response, and prevention. The role includes reviewing reported incidents, gathering case details, and supporting investigations from reporting through closure. Responsibilities include maintaining accurate case records, supporting Datix case management, preparing documentation, coordinating logistics, and engaging stakeholders to ensure timely and professional case handling. The role also contributes to Risk & Ethics capacity building, including awareness sessions, investigation training, and focal point support. Strong analytical, communication, and organizational skills are required, along with fluency in English and Arabic and the ability to travel to challenging locations. During major humanitarian emergencies, the role holder may be required to work flexibly beyond normal duties.