About this role
The Customer Protection Services division is seeking a Director, Revenue Protection to lead the development, implementation and management of the enterprise revenue protection strategy and revenue enforcement operations. This includes the regional transportation system at over 100+ facilities across the entire network including all rail stations, bus terminals, and Park N Ride lots ensuring delivery of revenue protection and bylaw enforcement in a manner that aligns with our corporate goals and objectives. Reporting into the VP, Customer Protection Services, the Director will be responsible for building and embedding an inclusive and safe culture for all employees, passengers, and public.