About this role
The Dispatcher - Local supports day‑to‑day freight coordination by following established procedures to schedule, assign, and track shipments. This role focuses on accurately entering information, monitoring shipment progress, and communicating routine updates between drivers and internal teams. The Dispatcher provides direct support to Independent Contractors by responding to questions, relaying instructions, and escalating issues to leadership as needed. Work is performed within defined guidelines, SOPs, and systems. This position plays a critical role in maintaining timely, accurate freight movement and exceptional driver and customer service.