About this role
ABOUT THE FUNCTION This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless service experience. To supervise and conduct children’s activities indoor and outdoor around the year. To ensure that all kids club associates, areas and activities adhere to the highest EHG standards. Ensure that each guest becomes a happy fan of our hotels, by delighting them from welcome until farewell.