About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Are you passionate about travel and love helping people? Put your Spanish and English skills to work and join us as a Travel Agent in the exciting travel industry! What you'll do:
• Be the friendly voice and main point of contact for travelers via phone, email, and chat; • Manage inquiries, bookings, itinerary changes, and payments with care and accuracy; • Suggest travel destinations, dates, and options tailored to each client’s needs; • Coordinate with cruise lines and other partners to keep travelers informed; • Use booking software to organize and manage travel plans; • Quickly solve problems and update clients on any travel changes. What we’re looking for:
• Strong Spanish and English communication skills (B2 level or higher); • A positive, customer-focused mindset; • Basic skills in Microsoft Office applications; • Previous experience in customer service is a plus, but not mandatory; • A team player who enjoys solving problems creatively; • Great attention to detail. What we offer:
• An innovative and supportive work environment within the travel industry; • Comprehensive 8-week training to get you up to speed; • Career growth opportunities in a global company; • A recognized Most Loved Workplace® culture; • Internal development programs with leadership roles often filled by our own team members; • Long-term career stability with a dedicated team. Ready to help travelers create unforgettable experiences? Apply now and start your journey with us as a Customer Service Agent in the travel industry!