About this role
• Coordinate with the Order Management team on shipping-related enquiries.
• Coordinate daily inbound and outbound shipments, prepare import and export shipment documentation.
• Liaise with transport providers, couriers, freight forwarders, and customs agents to ensure timely and smooth shipment processing.
• Arrange local transportation and dispatch activities, including pickups and deliveries.
• Maintain accurate logistics records and documentation, including Proof of Delivery (POD), export permits, invoices, and shipping records.
• Ensure proper filing, archiving, and retrieval of shipping and customs-related documents.
• Prepare logistics reports and performance summaries.
• Assist in resolving shipment discrepancies, delivery issues, and transportation-related concerns.
• Collaborate with internal departments to ensure seamless logistics operations and customer satisfaction.
• Perform any other ad-hoc duties and responsibilities assigned by the superior.