About this role
Job summary
We are recruiting an administrator to join our team. The main responsibility of the scheduled care co-ordinator is to identify and book patients for chronic disease reviews with the most appropriate clinician(s) in order to streamline their annual reviews and reduce the number or presentations to the practice for planned care. An understanding of Quality Outcomes Framework (QOF) and SystmOne clinical system would be desirable, however full training will be provided.
You will be working within the administration who are striving to be a centre of excellence for patient care.
Main duties of the job
To identify patients who have opted in or out of taking part in scheduled care protocol. To use Mjog to identify patients who have responded to recall message sent. To book patients in with appropriate people and appropriate timing aiming to have their medication review complete by the end of the month of their birth. To respond to queries from patients about long term condition checks directing to clinicians where appropriate. To use AccuRx and SystmOne messaging as per Scheduled Care protocol. To use ICE to raise blood forms as per the Long Term Condition Ardens template. To perform audit work where required. Liaise with Operations Manager, Data Quality Manager and Clinical leads where necessary.
About us
An exciting opportunity has arisen for an enthusiastic, motivated coder to join our practice.
We are keen to find the right person so are prepared to be flexible in recruitment including job share and flexible working.
We are situated in the heart of Brighton's vibrant and bohemian centre surrounded by a wide choice of cafes, bars, restaurants and theatres with London just an hour by train. It is a great place to live and work. Informal visits are welcomed.
Job description Job responsibilities
To have an understanding of Quality Outcome Framework (QOF) and locally enhanced services (LCS) in order to be able to maximise points.
To ensure relevant coding is recorded.
To identify patients who have opted in or out of taking part in scheduled care protocol.
To use Mjog to identify patients who have responded to recall message sent.
To book patients in with appropriate people and appropriate timing aiming to have their medication review complete by the end of the month of their birth.
To respond to queries from patients about long term condition checks directing to clinicians where appropriate.
To use AccuRx and SystmOne messaging as per Scheduled Care protocol.
To use ICE to raise blood forms as per the Long Term Condition Ardens template.
To perform audit work where required.
Liaise with Operations Manager, Data Quality Manager and Clinical leads where necessary.
Person Specification
Experience Essential
Competent use of Microsoft Office packages (Word, Excel, Outlook) Ability to learn new computer systems quickly Ability to prioritise workload and meet deadline Strong attention to detail and accuracy Ability to work independently and as part of a team Professional, approachable, and compassionate manner Reliable and flexible approach to work Ability to maintain confidentiality and discretion Calm under pressure and able to manage competing demands Ability to work within policies and procedures Willingness to undertake training and professional development
Desirable
Experience working in an administrative or office environment Experience handling confidential information Experience dealing with patients, clients, or members of the public Experience using SystmOne, or similar systems Experience managing appointments, referrals, or waiting lists Commitment to improving patient experience and supporting healthcare teams
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St Peter’s Medical Centre
Address Oxford Street
Brighton
BN1 4LA
United Kingdom
Employer's website https://stpetersmedicalcentre.co.uk/ (Opens in a new tab)