About this role
Job summary
Working as our Senior MSK Physiotherapist, Deputy Lead, youll provide assessment and treatment for adults with MSK conditions and may also include some older teenage patients through implementation of specialist MSK treatments to maximize their rehabilitation outcomes.
As Deputy Lead MSK Physiotherapist, you will support the Lead MSK Physiotherapist in the operational and clinical leadership of the service. You will deputise in their absence, providing day-to-day clinical oversight, caseload support, and contributing to service delivery, performance, and patient flow. You will be actively involved in service development initiatives, audit, and quality improvement to ensure high standards of care and continuous service enhancement.
You will be expected to establish and maintain efficient communication within the multi-disciplinary team (both internal and external) to ensure a holistic and complete duty of care. This includes verbal, non-verbal and written communication, both in expression and active listening, to facilitate accurate comprehension of information.
Main duties of the job
How youll help us make health happen:
Be independently responsible for the Physiotherapy management of your patient load and to practice as an accountable professional using reflective practice and clinical reasoning in undertaking specialist assessment in order to provide an individualized treatment program for each patient.
Obtain informed, valid consent on an ongoing basis which endeavours to keep them involved in their own health care plan. This includes education to support ongoing management.
Provide programs of care for the MSK patients in your care through assessment and implementation of specialist MSK treatments in order to maximize their rehabilitation outcomes.
Represent and advocate for your patients needs within the multidisciplinary team, including attending MDT meetings as required.
Provide appropriate information, education and support for your client group.
Comply with confidentiality policies as set out by Cromwell Hospital (CH), HCPC and the CSP.
Respect a patients right to be chaperoned and appropriately implement the hospital chaperone policy.
Accept accountability for your clinical and non-clinical actions.
Maintain accurate, comprehensive and timely patient treatment records.
Manage clinical risk within your caseload at all times and ensure potential clinical risk is effectively communicated and managed.
Promote dignity, privacy and safety at all times, with particular consideration of the patients cultural, spiritual and personal needs and preferences.
About us
Were a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all our people to Be you at Bupa, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. Thats why we especially encourage applications from people with diverse backgrounds and experiences.
Job description Job responsibilities
Title:Senior Musculoskeletal (MSK) Physiotherapist (Deputy Lead)
Job Equivalent:Band 7
Reports to: Lead Musculoskeletal Physiotherapist
Accountable to:Therapy Manager
Hours:37.5 hours, including late and early shifts
Role Summary:
You are an experienced and highly competent MSK Physiotherapist working as an autonomous practitioner within the outpatient service. You will deliver a patient-centred, evidence-based service to adults presenting with a wide range of musculoskeletal conditions, referred via consultants, GPs, insurance providers, and self-referral pathways.
The role involves the advanced assessment, diagnosis, and management of complex MSK conditions, including post-operative and chronic presentations, with the aim of optimising functional outcomes and patient experience. You may also treat older adolescents within agreed service parameters and governance frameworks. Clinical duties include the provision and fitting of appropriate orthotic and rehabilitation equipment (e.g. braces, Aircast boots, and mobility aids) as part of comprehensive patient management.
As Deputy Lead MSK Physiotherapist, you will support the Lead MSK Physiotherapist in the operational and clinical leadership of the service. You will deputise in their absence, providing day-to-day clinical oversight, caseload support, and contributing to service delivery, performance, and patient flow. You will be actively involved in service development initiatives, audit, and quality improvement to ensure high standards of care and continuous service enhancement.
You will contribute to the supervision, mentoring, and development of physiotherapy staff, including bank staff, and support workforce planning and rota coordination as required. The role also includes responsibility for the day-to-day coordination and line management of administrative staff within the Therapy department, ensuring efficient service delivery and patient pathways.
You will work collaboratively within a multidisciplinary team, maintaining clear, professional, and timely communication with both internal and external stakeholders. This includes ensuring accurate documentation, effective handover, and coordinated care to deliver a safe, efficient, and high-quality patient experience.
Duties and Responsibilities:
Clinical
To be independently responsible for the Physiotherapy management your patient load and to practice as an accountable professional using reflective practice and clinical reasoning in undertaking specialist assessment in order to provide an individualized treatment program for each patient.
To obtain informed, valid consent on an ongoing basis which endeavours to keep them involved in their own health care plan. This includes education to support ongoing management.
To provide programs of care for the MSK patients in your care through assessment and implementation of specialist MSK treatments in order to maximize their rehabilitation outcomes.
To represent and advocate for your patients needs within the multidisciplinary team, including attending MDT meetings as required.
To provide appropriate information, education and support for your client group and their carers.
To comply with confidentiality policies as set out by Cromwell Hospital (CH), HCPC and the CSP.
To respect a patients right to be chaperoned and appropriately implement the hospital chaperone policy.
To accept accountability for your clinical and non-clinical actions.
To maintain accurate, comprehensive and timely patient treatment records.
To manage clinical risk within your caseload at all times and ensure potential clinical risk is effectively communicated and managed.
To promote dignity, privacy and safety at all times, with particular consideration of the patients cultural, spiritual and personal needs and preferences.
To maintain the highest standards of professional expertise and efficiency.
Leadership
To support the Lead MSK Physiotherapist with their operational and clinical responsibilities and deputise them in their absence
To support all senior staff in their duties.
Provide direct line management to the Therapy patient coordinator team and assist with supervision, mentoring and development of physiotherapy staff.
To assist in the implementation of policies and strategies which aim to improve Therapy services for all staff and clients.
To provide sound clinical opinion in order to support strategic development of clinical services as required by management.
To support the provision of an efficient and appropriately flexible service.
To participate in clinical audit and quality assurance programs within the Therapy Department and CH.
To participate in hospital-guided projects and innovations as required.
To support responsible utilization of the Therapy Department budget.
To assist in the development, promotion and marketing of the Therapy Services. This includes participation in appropriate internal and external marketing activities, in conjunction with the Marketing Department.
To assist in the continued day-to-day operation of the Therapy Department.
To participate in the hospitals appraisal system and the departmental supervision program.
To participate in the induction of new staff members as required.
To behave in a way that promotes the participation of all colleagues in order to enhance the individual attributes and collective strengths of the team.
To employ effective communication in all your interactions with patients, clients and colleagues.
To utilize support systems in the hospital in the event of exposure to distressing circumstances.
To accurately utilize the hospital's financial systems for treatment and equipment provided.
To support and assist in the maintenance of adequate stock levels required within your specialty and the Department.
To endeavor to prevent or diffuse potentially hostile and antagonistic situations with staff, patients and relatives and other visitors to the department.
To make reasonable efforts to manage verbal complaints in the department and to utilize hospital systems and procedures for making formal complaints.
To ensure accurate recording of appropriate departmental data as required by Management.
To inspire others through your actions.
Training and education
To ensure all mandatory training requirements are met in a timely manner and according to hospital policy both for yourself and team.
To take responsibility for your own personal development and to identify and utilize potential learning opportunities to continue to meet the needs of your patients and colleagues both for yourself and within your team. Evidence of this should be reflected in your continued professional development portfolio which aims to support successful audit and re-registration by the HCPC.
To participate in the hospitals appraisal system focusing on your development needs and setting objectives which support those of the department and the hospital.
To participate actively in the departmental In-Service Training programs.
To share your knowledge, skills and experience and to work collaboratively with your colleagues.
To participate in hospital and departmental processes that support and encourage professional and personal development of yourself and your colleagues.
Person Specification
Qualifications Essential
Key Skills/Qualifications needed for this role: Degree in physiotherapy HCPC Registration Enhanced DBS clearance CSP Membership Member of special interest group Further qualifications in one or more of the following is desirable: MSK, sports rehabilitation shockwave therapy, acupuncture, TMJ physiotherapy, and/or alternatively Male & Female Health. Proven knowledge experience, competence and confidence in MSK conditions Knowledge and experience in fitting Orthopaedic/ MSK braces and other relevant items Confident and able to work unsupervised Sound clinical reasoning skills Commitment to multi-disciplinary teamwork Evidence of CPD / record of mandatory training Knowledge of the Care Standards Act and Care and Quality Commission Requirements. Knowledge of Quality Assurance tools. Strong organizational and planning skills, including risk management. Knowledge of health and safety issues in a therapy setting UK healthcare experience Proficient in the use of a PC, including the use of software and systems. Previous experience working in a private MSK setting in the UK
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Cromwell Hospital
Address 164-178 Cromwell Road
London
SW5 0TU
United Kingdom
Employer's website https://careers.bupa.co.uk/ (Opens in a new tab)