About this role
Position Title: Computer Support Specialist Reports to: Director of Technology Prepared by: Director of Technology Date Reviewed: February 14, 2025 Position Summary: Provide assistance to school staff and students in solving hardware/software issues. The contract runs July 1 - June 30. Qualifications:
• 2 years of relevant experience in an educational setting preferred
• Maine Department of Education Criminal History Record Check Certificate eligibility required.
Duties and Responsibilities: The responsibilities outlined below are representative and do not encompass or define all tasks that may be required by this position.
• Provide assistance to school staff and students in solving hardware/software issues.
• Install and troubleshoot computer applications on both Windows OS and Mac OS Desktops and laptops
• Install/replace computer hardware (networks cards, airport cards, cd roms, hard drives).
• Maintain and update district technology hardware inventory
• Do routine maintenance and cleaning of technology hardware.
• Work cooperatively with other members of technology support team.
• Perform related duties as assigned.
• Connect, disconnect, and move all technology related equipment as required.
• Maintain and oversee proper backup procedures and reliability on related servers.
• Ability to work independently as well as collaboratively.
• Strong communication and interpersonal skills
• Excellent analytical/problem-solving skills.
• Experience with computer networks.
• Good computer repair maintenance skills.
• Willingness to update technology skills and keep current on emerging technologies.