About this role
The participant will gain hands‑on experience in office and administrative support, including answering phones, greeting visitors, managing incoming queries, and maintaining organised filing systems. They will assist with day‑to‑day administrative tasks such as data entry, document preparation, scheduling, and general office coordination. In addition, they will learn from the Finance team, contributing to invoice processing, record maintenance, and basic financial administration.. This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP. Formal training: Microsoft 365: Excel (eCollege) Microsoft 365: Word (eCollege) Data Protection ( eCollege) Customer service Fundamentals (eCollege) Informal training: Office Administration Training (phone handling and office procedures) Office Filing & Organisation Practice Office systems Finance Team Shadowing (Observing invoice processing, reconciliations, and daily finance routines.) Health & Safety in the Workplace