About this role
Job summary
This is an exciting opportunity to join us at Salisbury Medical Practice as the HR Lead. We are looking for a motivated, committed, loyal and flexible person to join our well-established team. If you are a well-organised person who thrives in a busy working environment where no two days are the same, we'd love to hear from you!
Main duties of the job
As the HR Lead; you will be responsible for all employment processes e.g. recruitment & onboarding, absence monitoring, general employee relations, staff development, staff wellbeing, payroll and pensions etc. in addition to the management of policies and procedures. The HR Lead will also provide advice, guidance, and support to Line Managers in the Practice on employee related issues.
The ideal candidate will have experience working as a HR professional. Ideally in a medical environment, however this is not essential. The candidate should be able to work well with staff at all levels in an organisation, work well under pressure and have excellent organisational and communication skills. Candidates should be proactive & self-motivated, calm & professional, and positive & approachable. We work in a fast-paced environment; therefore, the candidate must be a fast learner and confident and competent using IT software.
About us
We are a friendly, forward thinking and supporting Medical Practice with a large clinical team consisting of GPs, Nurses, Nurse Associates, HCAs, a Phlebotomist & Theatre Assistant, Pharmacists, a Pharmacy Technician, and a First Contact Physiotherapist.
Job description Job responsibilities
Key Duties - Recruitment
Creating job descriptions, personal specifications, and advertising new job vacancies.Act as the main point of contact for all employment, placement, work experience and volunteering enquiries.To conduct interviews and make job offers.To conduct the onboarding process of new starters including references, DBS (if required), right to work checks, registration checks (if required), occupational health referrals etc.Issuing terms and conditions of employment and ensure they are updated when new employment law changes come through.To create induction schedules, liaising with different staff members to ensure new employees meet key members of the Practice during their induction period.To induct new employees which will also include medical students and trainee GPs.To maintain the Practices Visa sponsorship account for skilled worker visas.To conduct mid and final probation reviews where required.To provide statistical information to the SLT with staff numbers e.g. staff joiners, staff leavers, reasons why staff leave etc.Key Duties - Payroll & Pensions
Ensuring payroll prep is completed accurately to ensure there are no errors e.g. overtime sign off, change in working hours/pay, staff leaves/staff joiners, absences and sick pay/no sick pay is calculated etc.To complete the payroll monthly, ensuring it is completed by the bank cutoff date.To manage the NHS pension scheme on behalf of the Practice and ensure all pension duties are completed in a timely manner e.g. new starters, leavers of the scheme, cyclical updates, retirement applications, NEST, auto-enrolment, and general pension quires etc.To use PCSE to add the GPs as joiners and leavers of the NHS pension scheme.Key Duties - Staff Absence
To calculate annual leave allowances on a pro rata basis including the bank holiday entitlement calculation for all staff & GPs and updating their leave cards when required.To act as point of contact for staff sickness notifications and sharing with the appropriate teams as soon as possible each day. This may involve taking an active role in clinic cancellations and arranging cover for reception etc.To monitor staff absences in line with the Practice policy and conduct return to work interviews and sickness absence meetings when required.To refer staff to the Practices occupational health advisors when required.To arrange and review phased return to work schedules for staff who may need an altered working pattern to facilitate returning to work.To apply to access to work when required to access funding for specialist occupational equipment e.g. lumbar support chairs.To arrange maternity and paternity leave including risk assessments for pregnant employees.To provide statistical information to the SLT of staff absences through an absence dashboard document.Key Duties - Staff Development & Training
To create a recall and monitoring system for annual appraisals ensuring that the appraisers (Line Managers) are completing their staff appraisals following the correct protocol.To be the named apprenticeship contact for the Practice and to maintain the apprenticeship account including organising apprenticeships for employees when required.To monitor mandatory training for all staff, ensuring safeguarding training is up to date.To process study leave requests liaising with the Practice Manager when required.Key Duties - Administrative
To undertake ad-hoc staff meetings including exit interviews and general HR discussions.To manage the grievance and disciplinary procedure with the support from the Practice Manager and Independent HR Consultant when required.To maintain the staff handbook and other HR policies and procedures, ensuring staff are updated as and when changes are implemented.To maintain the HR personnel records, both paper and electronic.To undertake HR audits when needed.To undertake the submission of monthly NHS workforce return.To undertake staff risk assessment when required e.g. lone working, DBS etc.To order and return staff uniform when required in the parameters of the budgets set.General diary management.
Please refer to Job Description attached for full details.
Person Specification
Skills Essential
Completed all aspects of the application form with no spelling mistakes or errors Competent and confident in using IT & computers Excellent organisational skills Excellent communication (both verbal and written) and listening skills Strong problem-solving skills Ability to accept and provide feedback and be challenged on your advice Can work well under pressure The capacity to make quick but rational decisions Excellent time management and prioritisation skills Thorough and methodical attention to detail
Experience Essential
3 years+ experience as a HR professional Working in a confidential environment Working in a fast paced, busy environment Experience of implementing employment policies
Desirable
5 years+ experience as a HR professional Experience working within a medical environment Experience working in General Practice and/or Primary Care Complaint handling & volatile situations
Qualities / Attributes Essential
Proactive & self-motivated Team player as well as autonomous Supportive and empathetic nature Fast learner Adaptable and willing to embrace change Flexible approach Ability to multitask Calm & professional disposition Positive & approachable manner Open to feedback and willing to learn and develop
Knowledge Essential
Working knowledge of employment law and regulations Good understanding of HR practices
Desirable
Clinical computer systems in SystmOne (TPP) Knowledge of IRIS GP Payroll Knowledge of NHS pensions administration
Qualifications Essential
Qualifications at A Level standard (or equivalent)
Desirable
Degree level qualifications (or equivalent) CIPD qualification
Employer details Employer name Salisbury Medical Practice
Address Fisherton House
Fountain Way
Salisbury
Wiltshire
SP2 7FD
United Kingdom
Employer's website https://www.salisburymedicalpractice.co.uk/ (Opens in a new tab)